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Avaya publicizes New Midmarket choose software for Avaya join Channel partners | killexams.com Real Questions and Pass4sure dumps

SANTA CLARA, CA--(Marketwired - Nov 10, 2015) -

Avaya, a global leader in company communications utility, methods and services, nowadays introduced the Avaya Midmarket choose program, a new midmarket application for a constrained variety of Avaya connect channel partners in which members should be capable of offer choose Engagement applications -- a brand new set of business communications applications tailored to this market phase. opt for Engagement applications provide a complete solution for unified communications, contact center, video, networking, mobility, and knowledgeable capabilities to help midsized businesses undertake business-type company communications at complete cost of possession ranges unmatched by means of rivals. contributors of the software gain "white-glove concierge" support and pricing, demonstrating a rise in dedication from Avaya to its midmarket companions.

blog: Midsize organizations and Avaya, a history of Success

With greater than a dozen channel companions already signed up in the U.S., Canada and Europe, the Avaya Midmarket select software is open to a confined variety of Avaya companions worldwide who meet requirements for practicing, capabilities, company plans and increase targets. To assist Midmarket opt for software companions obtain their boom pursuits, Avaya will provide improved income and advertising substances, including training and demand era guide. Arrow systems Integration, Carousel Industries, ConvergeOne (formerly NACR), Strategic products and functions (SPS), GSolutionz, Connex Telecommunications and Maintel are among the channel companions already worried in the Avaya Midmarket opt for program. 

The choose Engagement programs can be solely attainable through the Midmarket opt for software companions, and may dramatically in the reduction of the overall charge of possession for purchase, deployment and support as compared to identical, competing options. The programs encompass a "full stack" answer that integrates unified communications, contact center, video, mobility, networking and features -- every little thing a midsized company needs to have interaction its customers, personnel, and companions.

The opt for Engagement packages simplify end-consumer provisioning with intuitive management tools that pace deployment time and hold operational fees low. Full virtualization and built-in Wi-Fi entry aspects, network switches, and session border controllers lessen complete cost of ownership. bendy entry points and WebRTC-enabled "click on-to-name" capabilities integrated into browser-based mostly purposes, such as Office365, Google Apps for Work, and Salesforce simplify end-user tasks and boost productivity.

Avaya join channel partners also can set up Avaya IP office Platform as a subscription-primarily based cloud provider to their customers, with identical platform capabilities across inner most, public or hybrid cloud deployment alternate options. Avaya midmarket cloud offers built on Avaya IP office Platform, consist of:

To maintain ongoing prices low and enable business growth, Avaya select Engagement packages include built-in support functions with principal utility improve licenses for Avaya IP workplace, video and contact core accessories. shoppers can also choose from a broad latitude of additional Avaya knowledgeable, assist and Networking Managed functions.

confirmed Platform by means of greater than 500,000 programs Delivered Globally The Avaya IP office Platform currently marked greater than half a million systems bought to shoppers worldwide. trade analyst enterprise, Gartner placed Avaya as a frontrunner this yr in the might also 2015 Gartner Magic Quadrant for Unified Communications for Midsize agencies, North the united states*.

rates "purchasers nowadays are always cellular, the usage of their devices every time, anyplace with the expectation that groups care sufficient to satisfy them on their phrases. To live competitive, midsize groups need the performance of commercial enterprise-type communications, however built to accommodate the finances and useful resource necessities of the midmarket. The Avaya select Engagement packages are goal-built to allow midsize groups to without delay circulate beyond these challenges by means of featuring unmatched value, exceptional pricing, and streamlined, simplified deployment on a confirmed platform that leapfrogs the competitors."Steve Biondi, vice chairman of international companion company, Avaya

"Midsize organizations have the identical pressures of higher organizations regarding the changing markets and how they optimize communications with consumers, companions and personnel to be greater valuable, however with entertaining requirements particular to this section. A high cost, complete solution that right now allows for them to function at an improved functional and strategic stage nowadays and smartly into the longer term with much less disruption as issues trade demonstrates a rock-strong knowing of the requirements of the midmarket." Ray Boggs, vice president, Small and Medium company analysis, IDC

"Midsize organizations can't have enough money to take a seat on the sidelines whereas new applied sciences and customer expectations alternate the business panorama. The complexity and cost of evolving their infrastructure are massive gating components that finally inhibit their boom. The Avaya choose Engagement programs, and the renewed aid Avaya is presenting its channel partners, removes those boundaries and couples advanced capabilities with the simplicity and value."Jim Marsh, CRO, Carousel Industries

"Avaya has emphasised the growth possibility in midmarket for a number of years. The opt for Engagement programs inside this new application align to our current Unified Communications method and permit SPS to develop into the relied on partner for midsized customers in quest of business-classification communications."Vel Johnson, executive vice chairman, earnings, Strategic items and services (SPS)

"there's a niche in midmarket business communications options. The Avaya Midmarket opt for program and choose Engagement applications offer a compelling possibility for us to zero in on this section and support them radically change their company to greater cell, effective operations."Sayan Navaratnam, CEO, Connex Telecommunications

"Maintel is delighted to be a part of the Avaya Midmarket opt for program which aligns to our strategy within the midmarket to provide a completely integrated answer to our clients. With a business offer to swimsuit, we will deliver unified communications, contact core, video, networking, instant and security facets in a single packaged present. With such support from Avaya, the midmarket will remain our key center of attention area."Stuart Legg, group revenue Director, Maintel

additional resources Avaya Midmarket business SolutionsWebinar: How UC enables Your Digital Transformation Thursday, Dec. 3, 2015; eleven a.m. PST/ 2 p.m. EST

Tags: Avaya, midsize enterprise, midmarket, unified communications, contact center, networking, mobility, client engagement, team engagement, communications technology

*Gartner doesn't propose any vendor, product or carrier depicted in its analysis publications, and does not propose technology users to select only these providers with the maximum ratings or other designation. Gartner analysis publications consist of the opinions of Gartner's research firm and may not be construed as statements of reality. Gartner disclaims all warranties, expressed or implied, with admire to this analysis, together with any warranties of merchantability or fitness for a particular goal.

About Avaya Avaya is a number one provider of options that enable customer and crew engagement throughout varied channels and contraptions for more suitable consumer adventure, increased productiveness and more desirable economic performance. Its world-classification contact center and unified communications applied sciences and services can be found in a wide variety of bendy on-premises and cloud deployment options that seamlessly integrate with non-Avaya purposes. The Avaya Engagement ambiance makes it possible for third events to create and customise enterprise applications for competitive talents. The Avaya material-based networking options support simplify and speed up the deployment of company important applications and features. For more advice please consult with www.avaya.com.

definite statements contained during this press release can be ahead-searching statements. These statements may be identified by way of forward-searching terminology corresponding to "anticipate," "believe," "continue," "might," "estimate," "expect," "intend," "can also," "could," "plan," "potential," "predict," "may still" or "will" or different an identical terminology. we've based mostly these forward-searching statements on our present expectations, assumptions, estimates and projections. while we believe these are reasonable, such forward searching statements involve normal and unknown risks and uncertainties, a lot of which might be past our manage. These and other critical components could cause our actual results to differ materially from any future effects expressed or implied by using these ahead-searching statements. For a list and outline of such hazards and uncertainties, please refer to Avaya's filings with the SEC that can be found at www.sec.gov. Avaya disclaims any intention or responsibility to update or revise any ahead-searching statements.

All trademarks identified by way of ®, TM, or SM are registered marks, trademarks, and repair marks, respectively, of Avaya Inc. All different logos are the property of their respective owners

comply with Avaya on Twitter, fb, YouTube, LinkedIn, Flickr, and the Avaya connected blog.

Avaya to showcase solutions to enhance Healthcare Experiences At HIMSS 2019 | killexams.com Real Questions and Pass4sure dumps

Avaya Holdings Corp., a worldwide leader in solutions to boost and simplify communications and collaboration, will be demonstrating its complete portfolio of solutions for the healthcare business at the upcoming HIMSS global convention & Exhibition held at the Orange County convention and Exhibition center in Orlando, FL from February eleven-15. Avaya might be a Diamond exhibitor at sales space #6541 at the side of ConvergeOne. The HIMSS 2019 adventure (himssconference.org) brings collectively over 45,000 fitness advice and technology gurus, clinicians, executives and market suppliers from everywhere.

Avaya solutions for Connecting Healthcare include:

Care group Collaboration• enhance care coordination with multimedia mobile solutions;• improve care crew time with patients;• in the reduction of preventable hurt via workflows and collaboration.

patient access & capabilities• improve affected person entry to care with a rich omnichannel solution;• cut back wait times, no suggests and in-network referrals leveraging automation and EHR integration along with your access core;• Proactively engage affected person on their media of alternative;• increase affected person referrals;• increase patient entry to medication regiments and care plans.

virtual Care• cut back avoidable emergent and urgent care through telehealth triage;• join care crew and peer coaches with patients in time of want;• enhance and scale homecare with medical contact facilities.

“Avaya healthcare solutions give the reliability, safety, flexibility and scale we require to better meet the needs of our customers via resourceful communications tools, and Avaya is now working with us to transition to the cloud,” referred to Bob Doran, vice chairman of Telecommunications, computerized health methods. “We at present span fifteen states throughout the U.S. and transforming into, and we now have relied on Avaya’s 99.999% uptime reliability given that 1994. they're a depended on associate that provides the highest ranges of help and service, combined with communications and collaboration options we can count on, and that our purchasers depend on, each and every day.”

For healthcare suppliers, the care team’s means to speak with patients alongside their fitness event is essential to the mission of helping their care plan and reducing readmissions. by way of connecting individuals, substances, records, and options, suppliers can optimize operations and reduce chance, while expanding operational effectivity and profitability. a flexible communications answer is seriously essential to the a hit digital transformation of health care systems. The desirable 10 healthcare capabilities organizations on the planet, and the top 10 U.S. hospitals all depend on Avaya communications solutions to boost patient journey, improve care crew effectiveness and collaboration, and force increased efficiency.

Avaya and its ecosystem of partners have deep skills and teams focused exceptionally on addressing the entertaining requirements of offering communique options to the healthcare trade. Avaya works with these companions to mix technical, customer engagement and services materials to provide a finished portfolio of options for healthcare providers addressing affected person access and features, virtual care, telemedicine and care group collaboration to enhance productiveness, streamline workflow, increase the first-class of care and enhance ROI.

“we now have fifty five far off locations, three diverse hospitals, and 450 distinct healthcare suppliers as a part of our network, and our Avaya communique solutions enable us to deliver an ultimate mixture of human contact supported by smart automation for improved affected person event,” mentioned Tim Rosner, Chief know-how Officer, Southcoast fitness. “We’re imposing new applied sciences in healthcare and vicinity a lot of cost in our lengthy-term partnership with Avaya that allows us to movement forward efficiently during this effort.”

in line with research enterprise IDC, today there are more alternatives and challenges than ever to simply talk with patients, beginning with the variety of channel decisions mobilephone, internet, textual content, or chat used to join with them. A one-measurement-matches-all method will now not work. commercial enterprise patient entry and functions and digital care coordination options need to be bendy in keeping with patients’ conversation needs and the place they're in their affected person adventure. These solutions should also address evolving expertise, business, and regulatory requirements facing healthcare groups.1

“Our focus is fully, one hundred percent on our sufferers, including our entire workflow, systems and communications platform,” spoke of Jim Hennigan, IT supervisor, Innova fitness programs. “we're looking at new and innovative the right way to enhance the affected person experience and to make healthcare greater available to distinctive groups like millennials. Avaya omnichannel options permit us to use all channels of communique, from web chat, video, voice, and telemedicine to deliver greater constructive care in a proactive, productive manner.”

1 “riding Operational Efficiencies through improved affected person entry and features” IDC, June 2018

About AvayaBusinesses are developed on the experiences they give, and every day hundreds of thousands of those experiences are developed via Avaya (avaya.com). For over a hundred years, we’ve enabled corporations around the globe to win via developing intelligent communications experiences for customers and employees. Avaya builds open, converged and resourceful options to enhance and simplify communications and collaboration within the cloud, on-premise or a hybrid of both. To develop your company, we’re committed to innovation, partnership, and a relentless center of attention on what’s next. We’re the expertise company you have faith to help you deliver Experiences that remember.

Cautionary word concerning ahead-searching StatementsThis doc consists of definite “forward-searching statements.” All statements apart from statements of historic truth are “forward-searching” statements for purposes of the U.S. federal and state securities legal guidelines. These statements could be identified by way of ahead searching terminology comparable to "count on," "believe," "continue," "may," "estimate," "expect," "intend," "can also," "may," “our vision,” "plan," "expertise," "preliminary," "predict," "may still," "will," or “would” or the bad thereof or different variations thereof or related terminology and include, however don't seem to be limited to, expected money mark downs and statements about boom, trade record and more desirable operational metrics. The enterprise has primarily based these ahead-searching statements on its latest expectations, assumptions, estimates and projections. while the enterprise believes these expectations, assumptions, estimates and projections are reasonably priced, such ahead-searching statements are handiest predictions and involve prevalent and unknown hazards and uncertainties, lots of which might be past its manage. The elements are mentioned in the enterprise’s Registration remark on kind 10 filed with the Securities and alternate fee, can cause its exact results, efficiency or achievements to vary materially from any future consequences, performance or achievements expressed or implied via these forward-looking statements. For an additional listing and description of such risks and uncertainties, please seek advice from the business’s filings with the SEC that can be found at sec.gov. The enterprise cautions you that the checklist of essential elements included in the enterprise’s SEC filings may also no longer contain all the material elements that are vital to you. in addition, given that these dangers and uncertainties, the concerns mentioned within the ahead-looking statements contained in this file may additionally now not definitely take place. The enterprise undertakes no duty to publicly update or revise any forward-looking statement because of new advice, future pursuits or otherwise, apart from as in any other case required with the aid of legislations.

All trademarks identified by ®, TM, or SM are registered marks, emblems, and service marks, respectively, of Avaya Inc. All different logos are the property of their respective house owners

FatPipe and ACS applied sciences Digitally seriously change Their Contact centers With Avaya IX Mobility | killexams.com Real Questions and Pass4sure dumps

Avaya interact®2019-- Avaya Holdings Corp. (NYSE: AVYA) nowadays announced that FatPipe Networks and ACS (news - Alert) applied sciences have carried out Avaya IX Mobility to speed up the digital transformation of their contact facilities, boost smartphone interactions, force down costs, and deliver better customer experiences.

Avaya (information - Alert) IX Mobility, in the past known as Avaya cellular experience, displays the Avaya intelligent Xperiences - or Avaya IX - solution naming structure unveiled this week on the enterprise's annual have interaction person neighborhood conference. Avaya IX Mobility is a patented 1 consumption-based mostly cloud offering that identifies when an incoming call originates from a mobile equipment, transports contextual information on the caller to the contact center and allows chosen calls to be deflected to the mobile internet for a mobile software or cellular browser digital client provider journey. It also expands the latitude of customers' digital interactions while conquering geo-location considerations.

about seven out of 10 people who call right into a contact center's toll-free quantity -to solve an issue, make a purchase or voice a concern -are the use of a cell device.2 companies deserve to equip their contact facilities with the capability to convey tailored functions that faucet the elements and functionality of cellular devices and the networks serving them.

"When it involves the usage of today's powerful verbal exchange tools, further and further individuals want to use the total complement from voice to text to speak to omnichannel-specifically these the use of cellular gadgets," said Laurent Philonenko, Avaya Senior vice president, Innovation. "Contact center operations can also be key drivers of an organization's digital transformation method, while helping to enhance the efficiency, exceptional and cost-effectiveness of the commercial enterprise. We're excited to permit customers via Avaya IX Mobility to help supply their contact centers with flexibility, agility and ease to improve consumer responsiveness beneath changing enterprise requirements. We seem to be ahead to extra customer success as we make the solution greater largely obtainable within the coming weeks."

FatPipe Networks, an Avaya associate and Avaya IX Mobility end consumer, is the creator of SD-WAN, a know-how that provides automated and dynamic load balancing and failover for VoIP, video and information site visitors with out shedding sessions. FatPipe wanted to deliver more desirable consumer adventure and digitally transform their contact middle. They selected to put into effect Avaya IX Mobility in combination with their comfortable SD-WAN for consumer guide 800 provider, offering self-service decisions for smartphone users.

"Avaya IX Mobility has been a pretty good investment for FatPipe to support increase experiences with our valued clientele as we develop and extend," referred to Sanchaita Datta, Chief Technical Officer, FatPipe Networks. "shoppers can now give greater assistance on considerations the usage of the cell net applications we now have written and deployed. Our shoppers have loved having these alternate options to expedite their guide requests. Avaya IX Mobility has been a cost-valuable approach for us to deliver a higher client experience."

ACS applied sciences serves very nearly 50,000 consumers with know-how options developed mainly for religion-based organizations. The enterprise needed solutions to improve client carrier, construct loyalty and develop revenue through attribute-based alignment of consumer preferences and old interactions. As Avaya's first Avaya IX Mobility solutions client, they migrated all 800 numbers over the route of two months with a projected tough dollar mark downs of 35 percent from their outdated provider.

"Avaya IX Mobility presents ACS technologies the chance for now not most effective charge reductions, but the potential to radically change our consumer carrier from 'pace to answer' to 'time to unravel' for each of our clients' wants," said Dustin Fails, network Telecommunications Administrator, ACS applied sciences. "sooner or later, we want to add new features corresponding to call deflection to enhance our valued clientele' experiences even further."

additional resources

2Figure in line with precise Avaya consumers' inside analytics

About FatPipe Networks, Ltd.

FatPipe (R) Networks has invented the idea of application-defined huge enviornment networking (SD-WAN) and hybrid WANs that compromise the need for hardware and utility or collaborates with ISP and to handle multi-link community site visitors. allows corporations and repair suppliers. FatPipe now has one hundred eighty expertise claims related to the eleven US patents and multipath, utility-described networking, and select encryption of broadband networks. FatPipe know-how provides the world's most useful intra-company large enviornment community solutions that continue to be ahead of the web and different network disasters to preserve company continuity and excessive transmission security. FatPipe headquarters in Chennai, with its thousands of clients, In India and the us, whereas in the US its places of work, along with resellers at the global level together with just about all national resellers, are on this planet. For more tips, seek advice from www.fatpipe.com. follow us on Twitter (information - Alert) @FatPipe_Inc.

About ACS technologies®

established in 1978, ACS technologies® is the leading issuer of tips administration software and service solutions to well-nigh 50,000 church buildings, schools, and organizational offices. With manufacturers equivalent to Realm®, ACS™, PDS™, The city, and HeadMaster™, ACS technologies allows church buildings and faculties to manage each vital enviornment of their ministry from budget to relationships, from pursuits and corporations to giving and serving. no matter if on-line, desktop, or cell, the passion that drives ACS technologies is maximizing expertise's cost for ministry. ACS applied sciences is a privately held business headquartered in Florence, South Carolina, with offices in Greenville, SC and Phoenix, AZ.

About Avaya

organizations are constructed on the experiences they deliver, and each day tens of millions of those experiences are developed by means of Avaya (NYSE:AVYA). For over 100 years, we now have enabled companies all over to win - through growing intelligent communications experiences for consumers and employees. Avaya builds open, converged and innovative options to boost and simplify communications and collaboration - within the cloud, on-premise or a hybrid of each. To develop your business, we're dedicated to innovation, partnership, and a relentless focal point on what's subsequent. we are the technology enterprise you believe to help you bring Experiences that be counted. discuss with us at www.avaya.com.

Cautionary notice related to ahead-searching Statements

This document contains certain "ahead-looking statements." All statements aside from statements of old fact are "forward-looking" statements for applications of the U.S. federal and state securities laws. These statements may be identified by the use of ahead looking terminology similar to "count on," "agree with," "continue," "could," "estimate," "are expecting," "intend," "may additionally," "could," "our imaginative and prescient," "plan," "talents," "preliminary," "predict," "should," "will," or "would" or the poor thereof or other variations thereof or similar terminology and consist of, but aren't restrained to expected feature releases and statements about future items, expected cash mark downs and statements about growth, alternate listing and greater operational metrics. The company has primarily based these forward-looking statements on its existing expectations, assumptions, estimates and projections. while the company believes these expectations, assumptions, estimates and projections are low cost, such forward-looking statements are only predictions and involve normal and unknown risks and uncertainties, a lot of that are past its handle. The elements are discussed in the company's Registration observation on kind 10 filed with the Securities and trade fee, could cause its genuine consequences, performance or achievements to vary materially from any future consequences, efficiency or achievements expressed or implied by these ahead-looking statements. For an additional listing and outline of such dangers and uncertainties, please seek advice from the company's filings with the SEC (news - Alert) that are available at www.sec.gov. The enterprise cautions you that the list of crucial factors protected in the enterprise's SEC filings may also now not include the entire cloth elements that are critical to you. furthermore, for the reason that these hazards and uncertainties, the concerns said in the forward-searching statements contained in this document may no longer in fact ensue. The business undertakes no duty to publicly update or revise any forward-searching remark because of new tips, future pursuits or in any other case, except as in any other case required through legislation.

supply (information - Alert): Avaya Newsroom

View source edition on businesswire.com: https://www.businesswire.com/news/home/20190121005103/en/

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Avaya Mobility Networking Solutions Troubleshooting and Maintenance?

Avaya Data Solutions Gains Business Momentum | killexams.com real questions and Pass4sure dumps

SOURCE: Avaya Inc.

August 04, 2010 09:24 ET

Product Roadmap and Fit-to-Purpose Market Strategy Drive Business Growth

BASKING RIDGE, NJ--(Marketwire - August 4, 2010) -  Avaya, a global leader in enterprise communications systems, software and services, today announced a dramatic increase in business momentum for the Avaya Data Solutions business unit.

The Avaya Data Solutions (ADS) unit has generated four consecutive quarters of quarter-over-quarter growth. This has been driven primarily by its new 'Fit for Purpose' market strategy and recent portfolio enhancements, new lead generation campaigns, and executing on plans to maximize on the company's larger, combined, post-acquisition customer base. ADS' underlying value proposition of delivering data networking solutions that are up to seven times more resilient, 20 times better performing, 40 percent more energy efficient and offer up to 50 percent better total cost of ownership* are also driving widespread interest among customers and industry analysts.

"Avaya is positioning data solutions to play a critical role in the company's growth, focusing on a 'Fit for Purpose' strategy that will resonate with customers who want to maximize their communications investments," said Zeus Kerravala, distinguished research fellow, Yankee Group. "Avaya is focused on delivering a strong data portfolio that provides 'no compromise' reliability, scalability and efficiency. Enterprises should never have to compromise one aspect of network performance for another, and Avaya's Data portfolio delivers all three."

"Our Fit for Purpose strategy is really resonating in the market. The 'one-size-fits-all' approach to data networking is no longer a compelling business case," said Steve Bandrowczak, president, Avaya Data Solutions. "Customers are telling us they want unique solutions that are tailored and best-designed to support their specific communications requirements. Today's CIOs are focused on saving money, driving new revenue streams, increasing the loyalty of their customers and creating competitive differentiation. Our go-to-market strategy is focused on addressing these needs with some of the most competitive products in the industry."

Earlier this year, Avaya announced key new data product innovations including new Ethernet routing solutions to help enterprises and data centers boost capacity and embrace Unified Communications (UC) and virtualization; high-density, performance and resilient network management solutions that can more effectively manage multi-user configurations, provisioning and troubleshooting; an advanced SIP gateway solution to more cost-effectively provide survivable voice services for branch locations; and an advanced Enterprise Class 802.11n wireless solution that easily and seamlessly extends UC applications to mobile users. Also this month, ADS launched a new WLAN solution to help customers maximize the value of their existing WLAN investments and upgrade to more powerful solutions via a simple software upload without the need for costly hardware replacements.

"Cutting-edge technology, including a whole new wave of products announced by ADS just this April right after being integrated into Avaya, continues to demonstrate to customers that the Avaya innovation machine continues unabated," Bandrowczak said.

ADS has experienced a strong uptake in both new and legacy business since being acquired in December 2009. This includes key wins in vertical markets for healthcare, finance, hospitality, education and city government networking. Following are sample customers who have recently upgraded or bought new Avaya Data Solutions:

"The idea of merging and placing all of our data and all of our voice communications on the same network was a daunting proposition -- especially in an environment that is so diverse, with data volume being unpredictable, in constant peaks and valleys. However, since we went live with the first phase of our implementation, we have not had one single flaw, failure, outage, or issue that was network-related. I can honestly say that we could not even think about running all the applications that we have today, nor could we be planning those we have in mind for the future without such a robust and reliable network. We're well equipped to handle all of the County's needs both now and in the foreseeable future with an infrastructure that enables a return on investment of nearly $200,000 each year."-- Brandon Jackson, Chief Information Officer, Gaston County, North Carolina

"As one of the top five percent of business schools, we have no choice but to remain at the forefront of the education technology vanguard. The principal reason for our upgrading the infrastructure was to handle our evolving movement toward virtualization. We are virtualizing just about everything we can, whereas before we had 47 servers with multiple CPUs, memory, power supplies, hard drives, network connections, and other underutilized resources, now we have fewer servers with connections to our SAN infrastructure via our Avaya Ethernet Routing Switch 8800 core. Now, all the data goes to the network. For that we need zero latency and nine-nines reliability, which the Avaya ERS 8800 technology gave us. Avaya has afforded us significant savings, including an estimated 20 percent in capital savings, reductions of five percent of our overall IT electricity spend, and maintenance cost reductions of 25 percent."-- Michael Vertefeuille, Chief Operating and Technology Officer, University of Connecticut School of Business, Storrs, Connecticut

"Avaya Configuration and Orchestration Manager (Avaya COM), part of the Avaya Unified Communications Management suite, has increased our network uptime by minimizing configuration errors. Utilizing the easy step-by-step wizards and intuitive web dashboard allows my team of engineers to easily see SNMP alerts and enables resolving issues quickly. With Avaya COM we have reduced configuration setup times by 20 percent, resulting in a decrease in our operational costs."-- Jesse Weeks, Senior Systems Engineer, Madison County Board of Education, Richmond, Kentucky

"The classroom does not end at the door. Lincoln Land is focused on enabling learning without borders. When Avaya approached us with their next generation Avaya Wireless LAN 8100 Series solution we immediately signed up as a beta customer. As an education provider the resiliency and reliability of our wireless network is imperative. We share a history of cooperation with Avaya and initial testing of their next-generation WLAN 8100 Series solution looks like it will serve our needs with all the success that has been the hallmark of our relationship."-- Jeff Bartolazzi, Network Administrator, Lincoln Land Community College, Springfield, Illinois

"It isn't about the network, it's about our applications. I don't know everything about the technical details, nor should I have to. I focus my efforts on improving student achievement and improving graduation rates, not bits and bytes. Avaya's network enabled us to meet the new demands of the information environment and use the familiarity of the students with the on-line world to the advantage of both. This enhanced environment helps us meet the needs of the schools, the district and State, while accounting for the looming increased need in our schools."-- Eric Sipes, Executive Director, Information Technologies, North Kansas City Schools, Kansas City

"A few years ago, it was enough to have limited mobility and adequate bandwidth for most applications. But today, speeds of one gigabit or more are commonplace, and the idea of not being able to accommodate mobility is a foreign concept to our student body. This bandwidth explosion has been driven by very savvy users that are accustomed to having all their digital media at their fingertips -- from any device, from any location, available securely at any time. It's not pie-in-the-sky -- it's happening right here at our University thanks to wired and wireless, secure data infrastructure from Avaya."-- Ahmed El-Haggan, PhD, Vice President of IT, CIO, and Computer Science Professor, Coppin State University, Baltimore, Maryland

"For the Vancouver 2010 Olympic and Paralympic Games, we had to provide an always-on, converged network that could support all the network traffic needed to run the Games and manage it to deliver peak performance. With Avaya Visualization Performance and Fault Manager and its real-time network monitoring, key performance indicators and extensive knowledge of network devices, we were able to monitor device health degradation and react to it before it impacted the network. While successfully managing 55,000 interfaces, Avaya Unified Communications Management was a key element in allowing Bell to deliver a flawless network for the Games."-- Kevin Harshaw, Senior Director Olympic Operations, Bell

"The green aspect of the Avaya solution is particularly compelling and is consistent with our Island philosophy. Avaya's hospitality solution enables the flexibility of wired and wireless communications with no degradation of performance, which is very important to our guests. And, it enables us to offer new amenities to make our hotel that much more attractive and competitive. Avaya provided more bang for the buck compared to others we considered."-- Sean Vaziri, Director of Information Technology, Trump International Hotel & Tower Waikiki, Honolulu

About Avaya Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com.

* Based upon: 2008 Tolly Group report; 2009 Tolly Group report; 2008 Info-Tech report; Avaya/Cisco 2008 spec sheets.

Guest Column: For the first time, a comprehensive approach to our problems | killexams.com real questions and Pass4sure dumps

Each year, when the state Budget is presented, the citizens of Namma Bengaluru hope to see things included in it which will alleviate the many challenges we face. And over time, dashed hopes have led to lower expectations. But this year, I'm happy to see something new - for the first time we have promised a comprehensive approach to problems rather than piece-meal solutions through projects.

The decongestion of traffic in the city will require a broad emphasis on all modes, with meaningful investments in sustainable mobility and public transport. The bus fleet needs to be doubled, we'll need at least 400 km of walkable footpaths in a connected network, and the rail-based solutions should complement these. It is only by looking at all of this together that we can hope to get anywhere close to the live-ability that we want in our city.

Likewise, water security for the future will depend on a multi-pronged approach that emphasises harvesting, watershed development and maintenance, lake revival, groundwater recharge, dual plumbing in built units, treatment and reuse of waste water, and much more. The totality of these things will provide us 'Matthondu Cauvery' - effectively doubling the availability of water in the city from what we already have in the Bengaluru region.

Now comes the hard part, and I say 'hard' especially because it will almost certainly involve governance reform too. Neither of these can be done correctly if it is not part of the Master Plan of the city, and carried out through the right processes of consultation with the public. That's an exercise that governments have never embraced, even though the laws mandate it. But avoidance of the right processes has also resulted in failure to achieve the desired outcomes. The two go hand in hand.

The Bengaluru Metro—politan Regional Develop—ment Authority has done nothing of any significance in years, even though it was intended to be the premier institution to guide the development of the entire metropolitan region. By implementing new proposals in the BMRDA, we could begin to infuse life into it, and also set right the past errors in the structure of urban governance. All of the planning functions, in every sector, should be brought into BMRDA and integrated.BDA, meanwhile, should be limited to implementing infrastructure works and stripped of its planning mandate.

The Budget also promises a new direction in primary and secondary education. School infrastructure will be improved and managed professionally, more classrooms will be built, teachers will be empowered and made accountable, and learning outcomes will be the benchmark of the public education system. Virtually every development deficit in India can be traced back to the failure to educate our children properly; erasing that history will make our society fairer to all children, and justifiably hopeful of a better future.

Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs. 

The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored. 

The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

The Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

Avaya's Aura Session Manager has the unique ability to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and easy to integrate with existing infrastructure.

With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

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