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7004-1 | Avaya Communication Server 1000 for Avaya Aura Maintenance

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7004-1 - Avaya Communication Server 1000 for Avaya Aura Maintenance - braindump

Vendor Avaya
Exam Number 7004-1
Exam Name Avaya Communication Server 1000 for Avaya Aura Maintenance
Questions 66 Q & A
Recent Update February 11, 2019
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7004-1 exam Dumps Source : Avaya Communication Server 1000 for Avaya Aura Maintenance

Test Code : 7004-1
Test Name : Avaya Communication Server 1000 for Avaya Aura Maintenance
Vendor Name : Avaya
Q&A : 66 Real Questions

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Avaya Avaya Communication Server 1000

RedSky E911 manager® answer Now Rated "Avaya Compliant" With Avaya conversation Server one thousand free up 7.6 | killexams.com Real Questions and Pass4sure dumps

Helps be sure Emergency Responders Have correct assistance within the event of a 9-1-1 Emergency

CHICAGO, IL--(Marketwired - October 29, 2014) - RedSky technologies, Inc., a leading issuer of E911 software solutions to the commercial enterprise market, introduced that E911 manager®, together with the E911 any place® cloud carrier, has effectively accomplished compliance checking out with a key communications solution from Avaya, a world provider of business collaboration and communique utility and services.

As business shoppers take potential of the mobility made possible by way of Unified Communications, actual-time area updates supplied with the aid of E911 supervisor® assist ensure emergency responders have accurate information in the event of a 9-1-1 emergency. additionally, the E911 anywhere® cloud provider can settle for and route a 9-1-1 name to any of over 6,000 Public protection Answering aspects within the united states and Canada, and the MyE911® customer permits softphone users to directly set up their area when outside the enterprise. This software is now compliance-verified by way of Avaya for compatibility with Avaya verbal exchange Server a thousand liberate 7.6.

"This compliance with the CS one thousand platform displays RedSky's dedication to guide the E911 business by means of integrating our utility and services with the latest applied sciences from Avaya," said Kevin Sallmen, Director of Product administration for RedSky. "commercial enterprise customers are inquiring for items and capabilities that work seamlessly collectively, proposing greater productivity and extra automation and RedSky is delivering on this."

besides true-time vicinity tracking and 9-1-1 name routing for Avaya communication Server one thousand telephones, E911 supervisor® facets on-site notification of 9-1-1 calls and automatic region updates to PS-ALI databases and to RedSky's E911 anywhere® cloud-based mostly 9-1-1 name routing service.

RedSky technologies is a member of the Avaya DevConnect opt for Product application and a technology accomplice in the Avaya DevConnect program-an initiative to strengthen, market and promote resourceful third-birthday party items that interoperate with Avaya know-how and extend the price of a company's funding in its community. 

As a expertise companion, RedSky is eligible to put up items for compliance testing by using the Avaya answer Interoperability and test Lab. There, a crew of Avaya engineers develops a complete check plan for each software to check whether it's Avaya compatible. Doing so allows for organizations to confidently add premier-in-type capabilities to their network with no need to change their present infrastructure-dashing deployment of new applications and cutting back both community complexity and implementation costs. 

"RedSky's solutions enable corporations to help a cellular workforce whereas preserving personnel blanketed in case of an emergency. with the aid of efficaciously completing compliance testing, RedSky demonstrates its persevered commitment to seamless integration with Avaya items."--Eric Rossman, vice chairman, Developer members of the family, Avaya

additional Resourceswww.devconnectmarketplace.comwww.avaya.com/devconnect

About AvayaAvaya is a global company of business collaboration and communications options, offering unified communications, contact facilities, networking and connected features to corporations of all sizes around the globe. For greater counsel please seek advice from www.avaya.com.

About RedSkyRedSky is a number one company of E911 application solutions to the business market with extra customers, extra technology, and extra journey than every other issuer. greater than 1,000,000 employees, students, guests and friends depend on RedSky for E911 coverage. RedSky grants a full suite of on-premise and cloud-primarily based software solutions and capabilities for well-nigh any telephony platform to support large and small businesses of all types catch, manage and convey the detailed area tips crucial to deliver beneficial 9-1-1 emergency response, comply with state E911 rules and meet company requirements for safeguard, chance administration and efficiency. Headquartered in Chicago, IL, RedSky has partnerships with other leaders in the telecommunications and 9-1-1 industries to support shape 9-1-1 coverage, leverage emerging expertise, and comply with evolving regulatory necessities. For greater tips, visit www.redskyE911.com.

Attachment available: http://www.marketwire.com/library/MwGo/2014/10/27/11G024726/E911ManagerDatasheet-Mar2014-net-655846663821.pdf


ISI answer Now Rated "Avaya Compliant" | killexams.com Real Questions and Pass4sure dumps

SCHAUMBURG, IL--(Marketwire - 03/30/eleven) - ISI Telemanagement solutions, Inc., a number one issuer of Telecom fee management products and services, today introduced that its Infortel® opt for 8.1 Telecom Reporting software is compliant with key information superhighway Protocol (IP) Telephony solutions from Avaya Inc., a global chief in enterprise collaboration systems, software and functions.Infortel® opt for eight.1 helps corporations display screen and control their telecom utilization across the complete commercial enterprise. The utility now could be compliance-confirmed with the aid of Avaya for compatibility with: Avaya air of mystery® communication Server one thousand unencumber 7.0."we are proud to be compliant with the newest Avaya aura communication Server a thousand technology. ISI's many Avaya-based shoppers can now believe assured they might be capable of proceed to make use of the reputable name administration and Telecom Reporting tools they've always depended on when they integrate the newest technology platforms from Avaya," observed Irwin Friedman, Chairman and Chief executive Officer for ISI.ISI Telemanagement solutions is a member of the Avaya DevConnect application -- an initiative to increase, market and promote resourceful third-party products that interoperate with Avaya technology and lengthen the price of a corporation's investment in its network.As a Gold member of the application, ISI is eligible to submit products for compatibility testing via the Avaya solution Interoperability and verify Lab. There, a crew of Avaya engineers develops a comprehensive test plan for each software to verify even if it is Avaya compliant. Doing so ensures groups can confidently add top-rated-in-class capabilities to their network with no need to replace their existing infrastructure -- rushing deployment of recent applications and decreasing each community complexity and implementation prices."by using offering compliance checking out to the various resourceful organizations like ISI who're participants of our DevConnect program, Avaya promotes entirely interoperable solutions that aid businesses unleash effective new percentages," observed Eric Rossman, vice president, developer members of the family, Avaya. "as a result, Avaya valued clientele are capable of connect employees and valued clientele to counsel from at any place they are, over something gadget they have purchasable -- getting extra out of their multivendor community and offering new cost to their base line."About Avaya Avaya is a world leader in enterprise communications techniques. The business provides unified communications, contact facilities, information solutions and connected capabilities without delay and thru its channel companions to main businesses and groups world wide. businesses of all sizes rely upon Avaya for state-of-the-art communications that enhance effectivity, collaboration, client provider and competitiveness. For more suggestions, please discuss with www.avaya.com. For more suggestions on the Avaya DevConnect software, seek advice from www.avaya.com/devconnect.About ISI Telemanagement options Headquartered in Schaumburg, IL, ISI Telemanagement solutions, Inc. is a number one issuer of telecom administration options that optimize counsel, productiveness, and charges involving statistics, wireless, voice, and IP communications. Audit, inventory, network optimization, and outsourcing features permit valued clientele to free-up time and funds to make strategic investments in IP infrastructure and purposes. ISI facilities, techniques, and facts security agree to ISO 9001:2008, SAS 70 (data middle), HIPAA, protected Harbor and other vital specifications. additional info about ISI can also be found at www.isi-info.com, requested by way of email at data@isi-info.com, or via calling +1.847.995.0002.


Linking applications and New consumer Experiences to Avaya charisma via Avaya ACE | killexams.com Real Questions and Pass4sure dumps

may 24, 2011

just announced this week at IAUG is a new application called Ace Your Apps, designed to support extend Avaya’s transformational people-centric collaboration experiences while offering users with optimum flexibility and selection of computer and enterprise utility application. Joel Hackney, senior vice president of world earnings and marketing and president of field Operations at Avaya, describes Ace Your Apps as “a important proof aspect of our usual strategy to power people-first collaboration that enhances consumer and customer experiences”.

for many enterprises, integration of enterprise functions with communications capabilities commonly ability fork-lifting infrastructure, replacing gadgets, including a separate call control platform, or altering the person event. With this Avaya application, youngsters, groups can:

  • Leverage Avaya air of mystery for call processing, multi-modal capabilities, and a next-generation SIP structure
  • establish a communications-enabled enterprise platform
  • hold user experiences and contours
  • Reuse infrastructure and handsets
  • Maximize flexibility and selection to integrate multiple providers’ solutions
  • at the coronary heart of this program is a compelling present for companies with Avaya charisma or Avaya verbal exchange Server 1000 and Microsoft or IBM instant messaging and presence shoppers. organisations present types of Avaya air of mystery or Avaya CS a thousand are entitled to at least one free desktop integration user license for each and every UC-entitled consumer (as much as $one hundred forty/user in price).   This provides up to a significant discounts – as much as 87 % for 5,000 deployed clients – plus the potential to set up a communications-enabled business procedure (CEBP) platform that may extra pressure innovation and workflow efficiency by integrating crucial business processes to be able to grow competitive competencies through each the extension of productivity boom in the commercial enterprise to desk-certain and mobile workers and across the provide chain.  

    The Microsoft Communicator Add-in integrates Avaya charisma with OCS R2 the usage of customer-side OCS/Lync integration on-prem and in the cloud with BPOS (and workplace 365 in 3Q11). handiest the OCS/Lync common CAL is required cutting back consumers’ spend by using reducing Microsoft license expenses.   worker productivity is also more suitable with click on-to-call and telephony presence from Avaya air of mystery handsets with out the need to purchase OCS/Lync contraptions, whereas the consumer event with Microsoft workplace Communicator (OC) is preserved with single signal-on and guide for cell and computer modes assisting G.711, 722, 729 codecs.   in addition, users can leverage Avaya air of secrecy’s prosperous characteristic set without delay within OC customer including a dialog window permitting mid call handle (liberate, hang and retrieve, DTMF), click-to-video and CRM integration.

    With customer-aspect integration there are lots of merits from the client viewpoint in terms of the characteristic/functionality and application flexibility.   as an example, there is tight integration with the OCS/Lync IM/presence customer.   You don’t want OCS/Lync voice and linked commercial enterprise CAL (OCS) or Plus CAL (Lync) – a key requirement with Microsoft faraway name handle (RCC) and Direct SIP integration.   customer-facet integration preserves a single dial plan and the consumer journey of the OCS/Lync customer while allowing customer alternative of handsets – a clear saver.   and you can click on-to-call from workplace apps.

    On the Microsoft facet, Direct SIP isn't a true integration model. It’s greater of a coexistence model with islands of clients requiring OCS/Lync voice and assorted dial plans.   A separate 3rd party platform is required for the Contact center. There is restricted mobility help, absence of a roadmap to VDI, and no voice integration for CEBP. RCC, then again, requires a 2d client to guide cell, remote, and no-desk phone clients. moreover, Lync 2010 will now not assist the following RCC points: Downloading of normalization suggestions, video calling for RCC clients, transferring conferences to consumer's personal numbers, and be part of from dialog container when becoming a member of conferences.

    The IBM Lotus Sametime integration includes sizzling Desking to control cell and video devices.   people can use their desk phones or favourite contraptions to click on-to-call or click on-to-video and to see presence and presence reputation alterations all the way through phone or video calls from within Sametime.   worker's may name any number by way of integrated client in addition to click on-to-name from contacts and e-mail. 

    Put into precise follow the ACE Your Apps answer improves employee productivity and consumer provider while cutting back charges. A US-primarily based monetary institution, with an present Avaya telephony infrastructure these days bought: Avaya Flare Early Adopter equipment, as well as Avaya one-X cellular for visiting laborers, and Microsoft OCS 2007 R2 for IM and presence. This company should execute on its approach for a unified virtual computer that integrates Avaya one-X facets into Microsoft IM and presence without introducing a brand new customer adventure to its users. Its solution become an preliminary deployment of 900 users of the Avaya’s Microsoft Communicator Add-In (with competencies to scale to 1,800 by means of year conclusion). The Add-in points tight integration between Microsoft office Communicator customers and Avaya aura CM to provide a seamless, intuitive conclusion consumer journey for multi-modal communications. This integration preserves their investment in latest Avaya infrastructure, together with desk telephones while presenting the customer with CEBP enablement platform for purposes.

    In abstract, the ACE Your Apps application allows for customers to achieve an most beneficial tradeoff of enterprise requirements for enhancing individual and business technique productiveness, interoperability with legacy infrastructure and complete can charge of possession (TCO). Legacy Avaya investments are protected. reductions additionally accrue on the Microsoft aspect as no Microsoft voice CAL licenses nor OCS/Lync gadgets are required.   enterprises get the extra Avaya air of mystery discounts of: single dial plan, single voice, video, and unified messaging network, trunk consolidation, and compliance. Avaya ACE acts as the single connection element to alleviate PBX enhancements and simplify PBX integration.

    here's a bold step against multi-dealer interoperability and demonstrates the potent capabilities supplied by way of Avaya’s ACE.

    this text supported by using Avaya.

    David Yedwab, a technology marketing business veteran with greater than 25 years experience offering business approach tips to major tech businesses, writes the thinking It through column for unified communications. To read greater of David’s articles, please visit his columnist web page.

    Edited by Jennifer Russell


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    Avaya Communication Server 1000 for Avaya Aura Maintenance

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    Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

    Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

    Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

    The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

    Communication Manager provides UC foundation

    The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

    The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs. 

    The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

    With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

    Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored. 

    The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

    The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

    Session Manager controls calls and costs

    The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

    The Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

    Avaya's Aura Session Manager has the unique ability to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

    Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and easy to integrate with existing infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

    Presence Services looks to enhance collaboration

    Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

    Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

    One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

    Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

    Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

    Messaging server converts voicemail to text

    Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

    Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

    Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

    Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

    Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

    Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

    Virtual Application Manager available at no cost

    As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

    With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

    Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.


    Komutel's Kloud Kontact Release Now Rated "Avaya Compliant" | killexams.com real questions and Pass4sure dumps

    - Helps businesses to manage their inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality.

    ST-GEORGES, QUÉBEC--(Marketwired - Feb. 1, 2017) - Komutel, a leading unified communication solution developer, today announced that Kontact, its Contact center solution, is compliant with key collaboration solutions from Avaya, a global provider of business communications software, systems and services.

    Kontact, a Contact center solution, helps businesses to manage their inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality. The application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.6 via SIP Trunk to Avaya Aura Session Manager Release 7.0 along with the BLF interface to monitor agent phones.

    Komutel is a Technology Partner in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

    As a Technology Partner, Komutel is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs.

    Quotes:

    "We are very proud that our solution Kontact has passed compliance testing with the Avaya platform. Kontact optimizes customer experience at all stages and becomes the key to efficient communications. With completion of compliance testing, customers can deploy Kontact with confidence that it has been tested in an Avaya lab."

    -- Richard Poulin, CEO, Komutel

    "Komutel Kontact has undergone formalized interoperability testing," said Eric Rossman, vice president, developer relations, Avaya. "Working with independent technology companies to assess compatibility through the Avaya DevConnect Program helps us ensure that Avaya customers can confidently upgrade and leverage the latest technologies from Avaya."

    -- Eric Rossman, vice president, Developer Relations, Avaya

    Additional Resources

    www.devconnectmarketplace.com

    www.avaya.com/devconnect

    About Avaya

    Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.

    About Komutel

    Komutel is an Enterprise Communication Software Developer, specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel, leader in network and platform integration solutions (IT, VoIP, UC, Voice Mail, Mobility, Radio), is a recognized provider of user-friendly, versatile and value added solutions. Komutel customers span across many industry sectors such as Health Care, Finance, Insurance, Public Safety, Education and more. Komutel "Kloud" solutions' portfolio includes: call center applications, Inbound Intelligence Integration, CDR reporting, PC Consoles, IVR, Call Recording, as well as various business specific modules, respectively maximizing communication performance in their industry sectors. Komutel suite of products, available in the "cloud" or as a premise based, reinvents the basics and adds significant meaning to customers' unified communications solutions. For more information, visit our website: www.komutel.com


    ISI Solution Now Rated "Avaya Compliant" | killexams.com real questions and Pass4sure dumps

    SCHAUMBURG, IL--(Marketwire - 03/30/11) - ISI Telemanagement Solutions, Inc., a leading provider of Telecom Expense Management products and services, today announced that its Infortel® Select 8.1 Telecom Reporting application is compliant with key Internet Protocol (IP) Telephony solutions from Avaya Inc., a global leader in business collaboration systems, software and services.Infortel® Select 8.1 helps businesses monitor and manage their telecom usage across the entire enterprise. The application now is compliance-tested by Avaya for compatibility with: Avaya Aura® Communication Server 1000 Release 7.0."We are proud to be compliant with the latest Avaya Aura Communication Server 1000 technology. ISI's many Avaya-based customers can now feel confident they will be able to continue to use the reliable Call Management and Telecom Reporting tools they have always depended on when they integrate the newest technology platforms from Avaya," said Irwin Friedman, Chairman and Chief Executive Officer for ISI.ISI Telemanagement Solutions is a member of the Avaya DevConnect program -- an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.As a Gold member of the program, ISI is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure -- speeding deployment of new applications and reducing both network complexity and implementation costs."By offering compliance testing to the many innovative companies like ISI who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, vice president, developer relations, Avaya. "As a result, Avaya customers are able to connect employees and customers to information from wherever they are, over whatever device they have available -- getting more out of their multivendor network and delivering new value to their bottom line."About Avaya Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information, please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.About ISI Telemanagement Solutions Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. is a leading provider of telecom management solutions that optimize information, productivity, and costs involving data, wireless, voice, and IP communications. Audit, inventory, network optimization, and outsourcing services allow clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI facilities, processes, and data security comply with ISO 9001:2008, SAS 70 (Data Center), HIPAA, Safe Harbor and other important standards. Additional information about ISI can be found at www.isi-info.com, requested via e-mail at info@isi-info.com, or by calling +1.847.995.0002.



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