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7003-1 | Avaya Communication Server 1000 for Avaya Aura Implementation

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7003-1 - Avaya Communication Server 1000 for Avaya Aura Implementation - braindump

Vendor Avaya
Exam Number 7003-1
Exam Name Avaya Communication Server 1000 for Avaya Aura Implementation
Questions 65 Q & A
Recent Update February 14, 2019
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7003-1 exam Dumps Source : Avaya Communication Server 1000 for Avaya Aura Implementation

Test Code : 7003-1
Test Name : Avaya Communication Server 1000 for Avaya Aura Implementation
Vendor Name : Avaya
Q&A : 65 Real Questions

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Avaya Avaya Communication Server 1000

RedSky E911 supervisor® answer Now Rated "Avaya Compliant" With Avaya communique Server a thousand liberate 7.6 | killexams.com Real Questions and Pass4sure dumps

Helps ensure Emergency Responders Have accurate assistance in the experience of a 9-1-1 Emergency

CHICAGO, IL--(Marketwired - October 29, 2014) - RedSky technologies, Inc., a number one issuer of E911 software solutions to the business market, announced that E911 manager®, including the E911 anyplace® cloud service, has efficaciously completed compliance checking out with a key communications solution from Avaya, a global issuer of company collaboration and conversation software and services.

As commercial enterprise purchasers take competencies of the mobility made feasible by using Unified Communications, actual-time vicinity updates offered by means of E911 manager® aid ensure emergency responders have correct tips in the adventure of a 9-1-1 emergency. additionally, the E911 any place® cloud provider can settle for and route a 9-1-1 name to any of over 6,000 Public defense Answering features in the united states of america and Canada, and the MyE911® client makes it possible for softphone users to at once set up their place when outside the business. This software is now compliance-validated by using Avaya for compatibility with Avaya conversation Server 1000 unencumber 7.6.

"This compliance with the CS one thousand platform displays RedSky's commitment to lead the E911 trade by integrating our application and services with the newest applied sciences from Avaya," noted Kevin Sallmen, Director of Product management for RedSky. "enterprise consumers are soliciting for items and functions that work seamlessly collectively, presenting extra productivity and more automation and RedSky is delivering on this."

apart from true-time place monitoring and 9-1-1 name routing for Avaya conversation Server one thousand telephones, E911 manager® points on-site notification of 9-1-1 calls and automated place updates to PS-ALI databases and to RedSky's E911 anywhere® cloud-based 9-1-1 call routing service.

RedSky applied sciences is a member of the Avaya DevConnect choose Product software and a know-how accomplice in the Avaya DevConnect program-an initiative to strengthen, market and sell innovative third-celebration products that interoperate with Avaya technology and extend the value of a company's funding in its network. 

As a know-how accomplice, RedSky is eligible to post items for compliance trying out by using the Avaya solution Interoperability and check Lab. There, a team of Avaya engineers develops a complete look at various plan for every application to assess whether it is Avaya appropriate. Doing so allows for agencies to confidently add superior-in-class capabilities to their community while not having to replace their latest infrastructure-dashing deployment of latest applications and decreasing both community complexity and implementation expenses. 

"RedSky's options allow agencies to help a cell workforce while protecting employees blanketed in case of an emergency. via effectively completing compliance checking out, RedSky demonstrates its persevered commitment to seamless integration with Avaya items."--Eric Rossman, vp, Developer members of the family, Avaya

further Resourceswww.devconnectmarketplace.comwww.avaya.com/devconnect

About AvayaAvaya is a worldwide company of company collaboration and communications options, offering unified communications, contact centers, networking and connected functions to companies of all sizes world wide. For extra assistance please visit www.avaya.com.

About RedSkyRedSky is a leading issuer of E911 utility options to the business market with greater purchasers, greater know-how, and greater event than another issuer. more than a million laborers, students, visitors and visitors count on RedSky for E911 insurance plan. RedSky delivers a full suite of on-premise and cloud-based utility options and capabilities for very nearly any telephony platform to aid colossal and small companies of all types seize, manage and carry the exact place counsel necessary to provide positive 9-1-1 emergency response, agree to state E911 rules and meet enterprise necessities for defense, chance management and effectivity. Headquartered in Chicago, IL, RedSky has partnerships with other leaders within the telecommunications and 9-1-1 industries to assist form 9-1-1 policy, leverage emerging expertise, and comply with evolving regulatory requirements. For extra assistance, consult with www.redskyE911.com.

Attachment available: http://www.marketwire.com/library/MwGo/2014/10/27/11G024726/E911ManagerDatasheet-Mar2014-net-655846663821.pdf

ISI answer Now Rated "Avaya Compliant" | killexams.com Real Questions and Pass4sure dumps

SCHAUMBURG, IL--(Marketwire - 03/30/eleven) - ISI Telemanagement solutions, Inc., a number one company of Telecom expense management items and services, these days introduced that its Infortel® opt for eight.1 Telecom Reporting application is compliant with key cyber web Protocol (IP) Telephony solutions from Avaya Inc., a worldwide chief in company collaboration techniques, software and features.Infortel® choose eight.1 helps corporations display screen and control their telecom utilization throughout the entire enterprise. The application now could be compliance-tested with the aid of Avaya for compatibility with: Avaya air of mystery® conversation Server one thousand unencumber 7.0."we're proud to be compliant with the newest Avaya air of mystery verbal exchange Server a thousand know-how. ISI's many Avaya-based mostly consumers can now believe assured they can be in a position to proceed to use the professional name management and Telecom Reporting equipment they've all the time depended on after they combine the newest know-how platforms from Avaya," referred to Irwin Friedman, Chairman and Chief executive Officer for ISI.ISI Telemanagement options is a member of the Avaya DevConnect software -- an initiative to develop, market and promote creative third-birthday party items that interoperate with Avaya expertise and extend the price of a corporation's funding in its community.As a Gold member of the program, ISI is eligible to publish products for compatibility checking out with the aid of the Avaya answer Interoperability and verify Lab. There, a team of Avaya engineers develops a comprehensive verify plan for each and every software to check even if it is Avaya compliant. Doing so ensures corporations can confidently add gold standard-in-class capabilities to their community while not having to exchange their present infrastructure -- rushing deployment of new applications and cutting back both network complexity and implementation costs."by way of providing compliance testing to the many inventive organizations like ISI who're contributors of our DevConnect application, Avaya promotes completely interoperable options that help businesses unleash powerful new probabilities," said Eric Rossman, vice president, developer relations, Avaya. "because of this, Avaya consumers are capable of join personnel and customers to assistance from anyplace they're, over some thing device they have available -- getting more out of their multivendor network and providing new cost to their base line."About Avaya Avaya is a worldwide leader in business communications techniques. The enterprise provides unified communications, contact centers, information options and connected capabilities directly and thru its channel partners to main businesses and groups all over the world. organisations of all sizes rely on Avaya for state-of-the-artwork communications that enrich effectivity, collaboration, consumer provider and competitiveness. For more assistance, please visit www.avaya.com. For more suggestions on the Avaya DevConnect program, consult with www.avaya.com/devconnect.About ISI Telemanagement solutions Headquartered in Schaumburg, IL, ISI Telemanagement options, Inc. is a leading issuer of telecom management options that optimize assistance, productiveness, and costs involving statistics, wireless, voice, and IP communications. Audit, inventory, network optimization, and outsourcing features allow consumers to free-up time and money to make strategic investments in IP infrastructure and applications. ISI amenities, strategies, and information protection conform to ISO 9001:2008, SAS 70 (information middle), HIPAA, safe Harbor and other critical necessities. more information about ISI can also be discovered at www.isi-data.com, requested by means of electronic mail at info@isi-information.com, or by using calling +1.847.995.0002.

Linking functions and New consumer Experiences to Avaya aura via Avaya ACE | killexams.com Real Questions and Pass4sure dumps

might also 24, 2011

just introduced this week at IAUG is a new software known as Ace Your Apps, designed to assist extend Avaya’s transformational people-centric collaboration experiences whereas featuring clients with maximum flexibility and selection of computer and company application utility. Joel Hackney, senior vice chairman of international sales and advertising and president of container Operations at Avaya, describes Ace Your Apps as “a crucial proof factor of our normal approach to pressure individuals-first collaboration that enhances user and consumer experiences”.

for many organisations, integration of business applications with communications capabilities commonly capacity fork-lifting infrastructure, changing instruments, adding a separate call control platform, or changing the person experience. With this Avaya application, however, companies can:

  • Leverage Avaya air of secrecy for call processing, multi-modal capabilities, and a subsequent-technology SIP structure
  • set up a communications-enabled business platform
  • keep user experiences and features
  • Reuse infrastructure and handsets
  • Maximize flexibility and choice to integrate multiple companies’ options
  • at the heart of this program is a compelling present for organizations with Avaya air of mystery or Avaya communication Server a thousand and Microsoft or IBM rapid messaging and presence consumers. companies present types of Avaya charisma or Avaya CS a thousand are entitled to at least one free computer integration person license for each and every UC-entitled person (as much as $140/person in price).   This provides up to a significant mark downs – up to 87 percent for 5,000 deployed clients – plus the skill to set up a communications-enabled business technique (CEBP) platform that may additional power innovation and workflow effectivity with the aid of integrating important enterprise procedures with a purpose to grow aggressive potential through each the extension of productiveness boom in the business to desk-bound and cell workers and across the provide chain.  

    The Microsoft Communicator Add-in integrates Avaya charisma with OCS R2 the usage of client-facet OCS/Lync integration on-prem and within the cloud with BPOS (and office 365 in 3Q11). best the OCS/Lync ordinary CAL is required cutting back customers’ spend by way of decreasing Microsoft license charges.   employee productivity is additionally stronger with click on-to-call and telephony presence from Avaya charisma handsets devoid of the need to purchase OCS/Lync gadgets, whereas the user journey with Microsoft office Communicator (OC) is preserved with single sign-on and assist for telephone and laptop modes supporting G.711, 722, 729 codecs.   additionally, users can leverage Avaya charisma’s rich characteristic set directly within OC client together with a dialog window allowing mid name control (release, dangle and retrieve, DTMF), click-to-video and CRM integration.

    With customer-side integration there are loads of advantages from the customer point of view when it comes to the function/functionality and utility flexibility.   as an instance, there is tight integration with the OCS/Lync IM/presence customer.   You don’t need OCS/Lync voice and associated commercial enterprise CAL (OCS) or Plus CAL (Lync) – a key requirement with Microsoft remote call manage (RCC) and Direct SIP integration.   client-aspect integration preserves a single dial plan and the consumer event of the OCS/Lync customer whereas allowing client option of handsets – a transparent saver.   and you'll click-to-call from office apps.

    On the Microsoft side, Direct SIP is not a real integration model. It’s more of a coexistence model with islands of users requiring OCS/Lync voice and varied dial plans.   A separate third party platform is required for the Contact core. There is proscribed mobility help, absence of a roadmap to VDI, and no voice integration for CEBP. RCC, however, requires a second customer to support cellular, faraway, and no-desk telephone clients. furthermore, Lync 2010 will now not aid here RCC points: Downloading of normalization guidelines, video calling for RCC clients, transferring conferences to consumer's personal numbers, and be a part of from dialog box when becoming a member of conferences.

    The IBM Lotus Sametime integration comprises sizzling Desking to manipulate cellphone and video devices.   laborers can use their desk phones or favorite instruments to click-to-name or click on-to-video and to peer presence and presence reputation alterations throughout telephone or video calls from inside Sametime.   worker's may name any number by the use of integrated customer as well as click on-to-call from contacts and email. 

    Put into precise observe the ACE Your Apps answer improves employee productiveness and customer service while cutting back prices. A US-based monetary institution, with an latest Avaya telephony infrastructure these days purchased: Avaya Flare Early Adopter equipment, in addition to Avaya one-X cellular for touring worker's, and Microsoft OCS 2007 R2 for IM and presence. This enterprise should execute on its approach for a unified digital laptop that integrates Avaya one-X points into Microsoft IM and presence with out introducing a brand new client experience to its clients. Its solution become an preliminary deployment of 900 users of the Avaya’s Microsoft Communicator Add-In (with skills to scale to 1,800 by year end). The Add-in features tight integration between Microsoft workplace Communicator customers and Avaya aura CM to deliver a seamless, intuitive conclusion consumer event for multi-modal communications. This integration preserves their investment in current Avaya infrastructure, including desk telephones whereas offering the client with CEBP enablement platform for applications.

    In abstract, the ACE Your Apps program enables purchasers to achieve an most appropriate tradeoff of company requirements for enhancing particular person and company manner productiveness, interoperability with legacy infrastructure and complete cost of possession (TCO). Legacy Avaya investments are protected. rate reductions additionally accrue on the Microsoft side as no Microsoft voice CAL licenses nor OCS/Lync devices are required.   organisations get the additional Avaya air of secrecy discount rates of: single dial plan, single voice, video, and unified messaging community, trunk consolidation, and compliance. Avaya ACE acts because the single connection factor to alleviate PBX improvements and simplify PBX integration.

    here is a daring step towards multi-supplier interoperability and demonstrates the effective capabilities provided by way of Avaya’s ACE.

    this article supported by means of Avaya.

    David Yedwab, a technology marketing business veteran with greater than 25 years adventure offering company method guidance to foremost tech organizations, writes the pondering It via column for unified communications. To study extra of David’s articles, please seek advice from his columnist page.

    Edited by way of Jennifer Russell

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    Komutel's Kloud Kontact Release Now Rated "Avaya Compliant" | killexams.com real questions and Pass4sure dumps

    - Helps businesses to manage their inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality.

    ST-GEORGES, QUÉBEC--(Marketwired - Feb. 1, 2017) - Komutel, a leading unified communication solution developer, today announced that Kontact, its Contact center solution, is compliant with key collaboration solutions from Avaya, a global provider of business communications software, systems and services.

    Kontact, a Contact center solution, helps businesses to manage their inbound and outbound calls with ease of use, speed and flexibility while maximizing productivity and service quality. The application is now compliance-tested by Avaya for compatibility with Avaya Communication Server 1000 Release 7.6 via SIP Trunk to Avaya Aura Session Manager Release 7.0 along with the BLF interface to monitor agent phones.

    Komutel is a Technology Partner in the Avaya DevConnect program-an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network.

    As a Technology Partner, Komutel is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs.


    "We are very proud that our solution Kontact has passed compliance testing with the Avaya platform. Kontact optimizes customer experience at all stages and becomes the key to efficient communications. With completion of compliance testing, customers can deploy Kontact with confidence that it has been tested in an Avaya lab."

    -- Richard Poulin, CEO, Komutel

    "Komutel Kontact has undergone formalized interoperability testing," said Eric Rossman, vice president, developer relations, Avaya. "Working with independent technology companies to assess compatibility through the Avaya DevConnect Program helps us ensure that Avaya customers can confidently upgrade and leverage the latest technologies from Avaya."

    -- Eric Rossman, vice president, Developer Relations, Avaya

    Additional Resources



    About Avaya

    Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.

    About Komutel

    Komutel is an Enterprise Communication Software Developer, specializing in the development and marketing of open-ended and innovative solutions in the telecommunications sector. Komutel, leader in network and platform integration solutions (IT, VoIP, UC, Voice Mail, Mobility, Radio), is a recognized provider of user-friendly, versatile and value added solutions. Komutel customers span across many industry sectors such as Health Care, Finance, Insurance, Public Safety, Education and more. Komutel "Kloud" solutions' portfolio includes: call center applications, Inbound Intelligence Integration, CDR reporting, PC Consoles, IVR, Call Recording, as well as various business specific modules, respectively maximizing communication performance in their industry sectors. Komutel suite of products, available in the "cloud" or as a premise based, reinvents the basics and adds significant meaning to customers' unified communications solutions. For more information, visit our website: www.komutel.com

    Calabrio Expands ACD Integrations with Avaya Aura Contact Center | killexams.com real questions and Pass4sure dumps

    May 28, 2014 09:02 ET | Source: Calabrio, Inc.

    MINNEAPOLIS, May 28, 2014 (GLOBE NEWSWIRE) -- via PRWEB - Calabrio, a leading provider of contact center workforce optimization (WFO) and analytics software, today announced continued expansion of its award-winning Calabrio ONE Workforce Optimization Suite in the Avaya marketplace by directly integrating its software with the Avaya Aura Contact Center (AACC), including the Communications Server 1000 platform.

    Calabrio's latest direct integration extends the flexibility, functionality and long-term benefits of its user-centric WFO software to new and existing Avaya Aura Contact Center users, without forcing infrastructure upgrades, like automatic call distributor (ACD) hardware.

    "We are committed to the Avaya community, and believe companies should have a choice in both hardware and software. Our direct software integration with AACC puts customers in control," said Tom Goodmanson, president and chief executive officer of Calabrio. "We pride ourselves on creating WFO software with a flexible and modern architecture that allows us to seamlessly integrate with any ACD."

    Calabrio's direct software integration with the Avaya Aura Contact Center adds to its list of integrations offered, which include the Avaya Aura Call Center Elite on the Communications Manager platform.

    Named a Visionary Vendor for the second consecutive year by Gartner*, Calabrio's integrated WFO suite provides the contact center with a modern, reliable and flexible software platform. Calabrio ONE offers users with a consistent experience and interface across call recording, quality management, workforce management; and speech, text and desktop analytics solutions.

    Calabrio is a gold member of the Avaya DevConnect program; part of the Avaya program since 2008. The Avaya DevConnect program enables businesses to confidently add best-in-class capabilities to their network, speed deployment of new applications and reduce both network complexity and implementation costs.

    A complete list of product announcements, industry accolades and other company news is available in Calabrio's Media Center.

    For more information about Calabrio and Calabrio ONE, visit http://www.calabrio.com.

    About Calabrio, Inc.

    Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center workforce optimization software that's easy to implement, use and maintain. Calabrio ONE includes call recording, quality assurance, workforce management, speech analytics, desktop analytics and performance-based dashboards and reporting. Calabrio ONE is flexible – providing product bundles and add-ons that make it easy for customers to begin with the right set of applications and features for their business today, then build on their success with new applications and features as their business matures and their needs evolve. Calabrio ONE is built on a modern architecture that allows the contact center to integrate new applications easily, as well as personalize and optimize the desktop toolset for each user – agents, supervisors, managers, knowledge workers and executives. Calabrio is a gold member of the Avaya DevConnect program. Find news and information at http://www.calabrio.com.

    Follow Calabrio on Twitter at: http://www.twitter.com/calabrio

    Calabrio, Calabrio ONE and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners.

    *Gartner, Inc., Magic Quadrant for Contact Center Workforce Optimization, Jim Davies, November 20, 2013. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

    This article was originally distributed on PRWeb. For the original version including any supplementary images or video, visit http://www.prweb.com/releases/2014/05/prweb11888967.htm

    Haberman for Calabrio Tim Nelson +1 612-436-5543

    Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

    Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

    Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

    The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

    Communication Manager provides UC foundation

    The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

    The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs. 

    The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

    With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

    Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored. 

    The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

    The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

    Session Manager controls calls and costs

    The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

    The Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

    Avaya's Aura Session Manager has the unique ability to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

    Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and easy to integrate with existing infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

    Presence Services looks to enhance collaboration

    Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

    Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

    One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

    Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

    Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

    Messaging server converts voicemail to text

    Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

    Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

    Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

    Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

    Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

    Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

    Virtual Application Manager available at no cost

    As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

    With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

    Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

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