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3200-1 | Avaya Modular Messaging with Avaya(R) Message Store Implementation and Maintenance

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3200-1 - Avaya Modular Messaging with Avaya(R) Message Store Implementation and Maintenance - braindump

Vendor Avaya
Exam Number 3200-1
Exam Name Avaya Modular Messaging with Avaya(R) Message Store Implementation and Maintenance
Questions 65 Q & A
Recent Update February 12, 2019
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3200-1 exam Dumps Source : Avaya Modular Messaging with Avaya(R) Message Store Implementation and Maintenance

Test Code : 3200-1
Test Name : Avaya Modular Messaging with Avaya(R) Message Store Implementation and Maintenance
Vendor Name : Avaya
Q&A : 65 Real Questions

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Avaya Avaya Modular Messaging with

Avaya Unified Communications increase employee productiveness and security With Freedom of Speech | killexams.com Real Questions and Pass4sure dumps

source: Avaya Inc.

April 28, 2008 07:20 ET

Avaya Unified Messaging Now comprises a Speech-Enabled consumer Interface to All Messages, Calendars, projects, and greater -- at No extra cost

BASKING RIDGE, NJ--(Marketwire - April 28, 2008) - INTEROP Las Vegas - booth 1843 -- contributors of the growing to be cell body of workers can retain their eyes on the street and safely stay linked to the workplace the use of speech commands and their personal "own assistant," Avaya Inc. announced today. The 'freedom of speech' is now offered at no additional cost with the company's newest version of Avaya's trade-main unified messaging platform, and is an additional step in democratizing unified communications.

Avaya Modular Messaging 4.0 now contains the Avaya one-X® Speech interface to a private assistant, proposing fingers-free access to calling and conferencing capabilities, voice, email and fax messaging, commercial enterprise directories and databases, calendars, contacts and project lists -- from any cell. Avaya one-X Speech helps improve responsiveness and safety for employees on the road with the aid of casting off the deserve to read messages or to text-while-driving.

"Unified Communications is about converging points comparable to our award successful Modular Messaging and one-X Speech purposes," spoke of Mary Dunlop, vp, Unified Communications Product administration, Avaya. "Our goal is to be certain low cost options the place businesses and personnel advantage from enhanced collaboration, responsiveness and simplified entry to the wide selection of communications used nowadays."

the use of speech instructions with Modular Messaging four.0 and one-X Speech, personnel train the personal assistant to:

-- entry and manage all messages, including study emails by way of text to speech and reply with an connected .wav file; seek messages via adult, date or time. -- Launch calls and convention calls by way of readily speaking the names of the americans they want to name -- Create or review appointments, send assembly requests and manipulate initiatives -- allow callers to go away a message or opt to "locate" the adult they're calling

Avaya one-X Speech comprises trade-main, natural language speech awareness applied sciences from Nuance Communications, a number one issuer of speech and imaging options and an Avaya DevConnect software member.

"As consumer habits evolves, know-how must evolve as smartly to give alternate options for users to live connected, while preserving protection paramount to mobile communications," pointed out Mike Thompson, VP and conventional supervisor of cellular Speech at Nuance Communications. "by using implementing speech awareness expertise from Nuance to its one-X Speech messaging platform, Avaya is bridging the communique gap for clients that want access to suggestions any time, anywhere."

Avaya Modular Messaging 4.0 with Avaya one-X Speech adds speech access for IBM Lotus Domino 7.0, and improvements compatibility with Microsoft exchange 2007 and internet Explorer 7. moreover, clients can now list up to 9 non-compulsory greetings -- and every one in up to a few distinctive languages with the new multi-lingual name answer characteristic. Callers best hear a greeting of their favored language.

Avaya Modular Messaging 4.0 with one-X Speech is now globally obtainable in English, and might be bought separately or as a part of the Unified Communications editions suite of products.

Villanova institution -- "most wired" campus strikes up to unified messaging and arms-free entry

An Avaya customer that's already experiencing the benefits of Avaya Modular Messaging is Villanova tuition. Villanova made a campus-huge transition to Modular Messaging from its Octel voice mail gadget to flow as much as unified messaging with speech-enabled entry.

"we have a few administrative personnel and faculty that go back and forth often, moreover people who commute to Villanova's campus in the Philadelphia metro area," said Bob Mays, director, IT, Villanova university. "Avaya Modular Messaging with speech access helps them stay existing with their messages and assembly whether they may be on campus or remotely."

About Avaya Modular Messaging

in keeping with open, trade specifications, Avaya Modular Messaging offers a natural migration route from legacy Intuity Audix and Octel messaging methods to vastly extended capabilities and bridges average analog, TDM, IP and SIP-primarily based communications environments. Modular Messaging can combine with greater than 15 different PBXs from ten distinctive producers can be utilized in single-website to world networked configurations.

The unified messaging answer provides consumers with a single inbox, a single server, single administration and single directory. moreover unified entry to messages, the Avaya messaging applications help using a single number for voice, fax, and TTY calls, presents integrated discover-me/comply with-me functions, and superior call-me and notify-me capabilities.

About Avaya

Avaya gives you clever Communications options that support corporations radically change their groups to achieve industry talents. more than one million agencies global, together with greater than ninety % of the FORTUNE 500®, use Avaya options for IP telephony, unified communications, contact facilities and communications-enabled company strategies. Avaya global functions deliver comprehensive provider and support for businesses, small to gigantic. For extra advice, talk over with the Avaya internet website at http://www.avaya.com.

About Nuance Communications, Inc.

Nuance (NASDAQ: NUAN) is a leading issuer of speech and imaging solutions for groups and consumers all over the world. Its technologies, purposes and capabilities make the consumer event greater compelling via transforming the manner individuals interact with counsel and how they devise, share and use files. day by day, millions of clients and thousands of corporations experience Nuance's confirmed functions. For greater counsel, please consult with www.nuance.com.

Avaya and Microsoft Announce Intent to extend Their Strategic Relationship to integrate business Communications options | killexams.com Real Questions and Pass4sure dumps

ORLANDO, Fla. — March 7, 2006 — Avaya (NYSE “AV”) and Microsoft Corp. (Nadaq “MSFT”) today introduced the intent to develop open necessities, SIP-based interoperability between Avaya MultiVantage® Communications applications and Microsoft® office Communicator, the unified communications customer for Microsoft office live Communications Server 2005. aimed toward extending the rich capabilities of Microsoft functions to consist of voice capabilities, this joint initiative will center of attention on delivering a unified communications solution that enables individuals, groups and agencies to speak without problems and with no trouble whereas working seamlessly with Avaya and Microsoft communications functions.

The intention of the joint options is to permit intelligent, true-time communique and collaboration across an business to raise productivity, to vigor decision-making and to improve responsiveness to customers. business users can be in a position to launch, receive and re-direct communications while accessing the potent, more reliable and safety-superior business communications performance and lines of Avaya verbal exchange supervisor and the computing device and cell types of Microsoft office Communicator 2005. With the joint answer, company clients can be capable of do the following:

  • initiate calls with a click on to dial from Microsoft workplace Communicator and Avaya telephony endpoints that seamlessly interoperate between applications

  • View colleagues’ phone popularity and presence availability from inside Microsoft office Communicator and straight send an immediate message or click to dial any worker

  • Launch or reply cell calls from within Microsoft office Communicator, and judge to conduct calls from the pc or Avaya desk cell

  • “Avaya and Microsoft share a vision of unified communications and collaboration in line with open standards, so we can enable businesses to talk conveniently, and interoperate seamlessly across applications and tactics,” observed Mike Thurk, president of world Communications options at Avaya. “This relationship will allow Avaya and Microsoft to improve new improvements that may simplify employee collaboration and carry on the promise of intelligent Communications.”

    “Microsoft is glad that Avaya supports reside Communications Server as a hub for unified communications, extending the wealthy capabilities of presence and people-centric communications to encompass voice communications,” talked about Zig Serafin, well-known manager of the Unified Communications group at Microsoft. “collectively we're building new solutions so as to dramatically improve productiveness of tips employees.”

    Avaya and Microsoft plan to use existing interfaces and advance new methods for integration, together with ones in response to SIP open standards. using open requirements and SIP will supply consumers with superior flexibility to use the built-in Avaya-Microsoft options along side different enterprise applications and to communications-enable business approaches to enhance productivity.

    the primary of the joint options is expected in the fourth quarter of 2006.

    here's a brand new stage in an extended-standing relationship that enables Avaya applications to work with Microsoft expertise. as an instance, Avaya Modular Messaging and Speech entry products work with Microsoft office Outlook®, alternate Server and the lively directory® carrier; Avaya assembly trade™ conferencing utilizes Outlook scheduling and Microsoft web Explorer; Avaya Contact center options works with Microsoft Dynamics™ CRM, SQL Server™ and Microsoft home windows®; and Avaya IP office offers telephony utility interoperability with Microsoft windows and Microsoft Dynamics CRM Small company version.

    HP is a worldwide systems integrator on the forefront of constructing functions for the convergence of actual-time communications and presence, which would be capable of provide extra value to interoperability between these Avaya and Microsoft solutions.

    “supplying converged communications aligns with HP’s imaginative and prescient for the enterprise and offers strategic price to valued clientele,” noted Jack Novia, managing director and senior vice chairman — Americas, technology solutions community, HP. “business consumers are looking for the elevated pace and efficiency, stronger business interactions and intelligent communications that are viable through integrated IT and telephony options.”

    About Avaya

    Avaya Inc. designs, builds and manages communications networks for more than a million agencies international, together with ninety percent of the FORTUNE 500®. focused on groups enormous to small, Avaya is an international chief in relaxed and official web Protocol (IP) telephony programs and communications software functions and functions.

    riding the convergence of voice and information communications with enterprise purposes — and amazing by using finished international services — Avaya helps consumers leverage existing and new networks to obtain superior business effects. For more assistance discuss with the Avaya web page: http://www.avaya.com.

    About Microsoft

    situated in 1975, Microsoft is the international leader in software, services and solutions that help americans and companies realize their full talents.

    be aware to editors: in case you are interested in viewing more information on Microsoft, please talk over with the Microsoft web page at http://www.microsoft.com/presspass on Microsoft’s company guidance pages. web links, phone numbers and titles were correct at time of book, but can also due to the fact that have changed. For additional information, journalists and analysts might also contact Microsoft’s speedy Response crew or other acceptable contacts listed at http://www.microsoft.com/presspass/contactpr.mspx.

    Avaya UC product overview: air of mystery communique manager | killexams.com Real Questions and Pass4sure dumps

    Editor's note: this text is a part of a buying e book on unified communications. The facets during this sequence describe the evolution of UC, its use situations and the critical standards to trust when purchasing a UC product. The series additionally compares the right UC products in the market. this article offers an overview of Avaya UC products.

    together with Cisco, Microsoft and Mitel, Avaya is located in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya air of mystery Platform, which includes a couple of UC add-ons designed to add certain functionality to the business communication and collaboration infrastructure, bettering the UC experience for users of any enterprise size.

    The Avaya UC platform is a flexible and modular solution, integrating voice, facts, video, net communique functions, mobility and many extra capabilities.

    communication manager provides UC groundwork

    The Avaya air of secrecy conversation supervisor is a core part of the Avaya UC platform and the foundation for providing precise-time voice, video, messaging, mobility and different UC functions.

    The conversation supervisor registers and maintains all Session Initiation Protocol (SIP) endpoints, name routing, name queuing, prioritization of voice and video calls and much extra. The product additionally has constructed-in conferencing and make contact with middle purposes -- appropriate for businesses with name facilities and disturbing conferencing wants. 

    The conversation supervisor presents greater than seven hundred aspects that can be found to all clients, no depend where they're working from, including office users and faraway clients working from home or on the street.

    With this product, SIP and H.323 are completely supported, together with other industry-typical protocols. connection with PSTN and ISDN functions is viable the usage of Avaya's media gateways, such as the Avaya G250. These media gateways work pretty an awful lot the identical manner as most vendors', connecting to the aura conversation manager and presenting inbound and outbound call routing to PSTN and ISDN functions.

    critical environments can even have a 2d communication supervisor put in, presenting excessive-availability and uninterruptible provider in case the fundamental server is down. Extending this redundancy model further, within the unlucky event that each servers are down, clients will instantly register to the media gateway -- if obtainable -- and have access to primary telephony functions unless the servers are restored. 

    The communique manager is offered as a standalone hardware utility server or a virtualized software. It runs on a red Hat enterprise Linux operating equipment, offering multiplied reliability, velocity and smaller hardware requirements, as adversarial to different non-Linux-based programs.

    The communique manager can aid up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger organizations.

    Session supervisor controls calls and fees

    The Avaya air of mystery Session manager is the core of Avaya's SIP-based mostly structure, unifying all Avaya UC capabilities. charisma Session manager integrates with Avaya's charisma verbal exchange manager, media gateways, messaging services, session border controller, conferencing, contact center and greater, making a centralized infrastructure that helps reduce the whole cost of ownership and administration costs.

    The charisma platform can healthy groups of any dimension, but looks neatly-appropriate for gigantic corporations with diverse sites and lots of VoIP device.

    Avaya's aura Session manager has the unique skill to permit commercial enterprise-wide dial plans throughout dissimilar seller PBX environments. it may well create systemwide community routing suggestions to route calls in a value-effective method the usage of least-cost routing strategies, alternative routing, time-of-day routing, toll avoidance and greater.

    Session supervisor is actually an enterprise product, as it can guide up to 250,000 SIP clients, 350,000 SIP instruments, 300,000 dial patterns, 1,000 SIP domains and many greater. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-birthday celebration PBXs, making it flexible and straightforward to combine with latest infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) circular-trip lengthen -- from the supply to the vacation spot and returned -- it's appropriate for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-commute extend.

    Presence functions appears to increase collaboration

    Avaya's charisma Presence functions is an Avaya UC server designed to support users collaborate extra easily by using collecting and broadcasting presence guidance across all clients related to the air of secrecy Platform. using the presence tips, users can see who's busy, faraway from their desk, on the phone, doesn't are looking to be disturbed, or simply no longer obtainable, hence saving time.

    charisma Presence features are primarily used to power different Avaya presence and instant messaging shoppers, including extra price and functionality to them and providing full UC functions. Some application examples encompass Avaya Communicator (softphone); Avaya air of secrecy Agent computer; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such because the 96X0 series and 96X1 sequence.

    One critical feature is that Avaya's air of mystery Presence capabilities provides full aid of both the essential and XMPP protocols, which means agencies can use the presence utility of their option.

    Like most of Avaya's servers, aura Presence services runs beneath the purple Hat enterprise Linux working system, even though the equipment requirements are a little bigger. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or more desirable, 32 GB of memory, and around 1 TB complicated power house. The gadget helps virtualization via the VMware platform and allows for up to eight Presence carrier nodes to be current without delay.

    each Presence provider node can guide up to 16,000 SIP users and H.323 users, while this quantity can boost to 250,000 SIP and H.323 clients with a dual cluster of eight nodes.

    Messaging server converts voicemail to textual content

    Avaya's air of secrecy Messaging server is an additional component of the Avaya UC platform. With charisma Messaging, organizations can have quickly and straightforward entry to messages. crucial new messages can alert employees and help keep excessive customer provider standards in any type of enterprise.

    charisma Messaging is more than a simple messaging and voicemail server. It incorporates superior capabilities, such as Speech Auto Attendant, which enables callers to claim a name instead of entering an extension; Notify Me, which sends text messages and e mail notification whereas calling the user; Voice consciousness, which allows for users to assert names to address voicemail messages; and a lot of more functions.

    another neat facets encompass Speech-to-text, which converts voicemail to textual content and delivers it to a user's electronic mail; Self-Administration so clients can manipulate their alternate options by means of a provided net portal; internet Message access Protocol assist, which allows for organizations to use their favored electronic mail client; and Avaya one-X Speech, which offers clients the vigour to manage their voice messages, electronic mail and calendar by way of verbal instructions.

    air of secrecy Messaging can run on a standalone server or a supported virtualized atmosphere such as VMware. Redundancy is additionally obtainable using the N+1 redundancy configuration.

    Deployment of air of secrecy Messaging offers two paths: typical Messaging server the place a single server combines the role of an application and storage server, or high storage ability Messaging server the place it serves as a big storage server that can aid a bigger variety of mailboxes.

    air of mystery Messaging can aid up to twenty,000 users and 300 ports, counting on the deployment configuration.

    virtual utility manager accessible without charge

    As with most UC solutions, Avaya's air of secrecy platform and add-ons completely support virtualization to make certain hardware consolidation and cut hardware investment. besides the fact that children, Avaya additionally offers its digital application supervisor -- a management interface that allows for the setting up and renovation of Avaya VMware-powered virtualized functions.

    With the virtual utility manager, administrators are actually able to deploy and maintain Avaya virtualized purposes (OVA information) with out the need for vCenter. The digital software supervisor is offered at no extra charge. it's installed with the vSphere client and provides an interface to manipulate and assist the Avaya virtualized functions.

    Avaya's products are available through its website or channel companions. With its range of core add-ons and extensions, the air of secrecy platform can fit organizations of any dimension, but appears smartly-acceptable for gigantic businesses with diverse sites and a variety of VoIP device.

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    Company Announcement: Dimension Data wins Avaya Partner of the Year | killexams.com real questions and Pass4sure dumps

    Dimension Data, the $5.8 billion global ICT solutions and services provider, announced today that it has scooped two awards from Avaya, including Partner of the Year 2012. The accolades were presented to Dimension Data at Avaya’s annual PartnerConnect Conference held in Johannesburg last week. Dimension Data was awarded Avaya Partner of the Year 2012 for the Middle East, Africa and Turkey region, as well as Avaya Network Implementation of the Year 2012 for work carried out on the Wits University campus. “To win Avaya’s coveted Partner of the Year award for the third consecutive year is testimony to the investment Dimension Data ploughs into the Avaya relationship. This continued venture bodes well not only for the future of our relationship with Avaya, but more importantly, it augurs well for our clients who have invested in the partnership between Dimension Data and Avaya,” says Siva Pather, Dimension Data South Africa General Manager, Customer Interactive Solutions

    “We are extremely proud to have achieved these accolades from Avaya, which underscore the hard work and dedication shown by Dimension Data sales and support teams. We continue to guide and advise our clients who are interested in the seamless integration of video, voice and data communications as they aim to increase efficiency and enhance their competitive advantage,” says Michael Abendanon, Dimension Data South Africa General Manager, Network Integration and Converged Communications.


    Avaya research shows that 62 percent of organisations in South Africa use video conferencing as a way to conduct meetings, while 40 percent of those companies surveyed have almost half of their workforce operating in a mobile environment.  “Avaya’s theme The Time is Now highlights the need for businesses to integrate video, voice and data communications into their customer interactions for increased efficiency and competitive advantage,” says Pather.

    “Dimension Data provides a wealth of expertise and the necessary tools to ensure the successful rollout, implementation and support for specific industries implementing new solutions such as video collaboration, voice and data communications infrastructure,” says Selvin Kristnen, Managing Director, Avaya South Africa. “For over a decade, Avaya has empowered its channel and customers to address specific business opportunities in the region as organisations look for better customer care solutions, move toward cloud adoption, and increase collaboration across regional and international offices,” he says. Avaya is recognised by Gartner, Frost & Sullivan, and T3i Group as the global market share leader in several industry categories, including unified communications, unified messaging, contact centres and SME telephony systems.


    Avaya Expands Unified Communications Solutions for IBM Lotus Users | killexams.com real questions and Pass4sure dumps

    o Avaya Unified Communications applications provide advanced mobility and collaboration to end users for increased responsiveness to customers and more efficient decision-making

    o New Avaya solutions integrate with IBM Lotus Notes and Domino and IBM Lotus Sametime to deliver Avaya IP telephony, conferencing and messaging to the Lotus environment

    ORLANDO, Fla., Jan. 22 // -- LOTUSPHERE, BOOTH #430-432 -- Avaya (NYSE:AV) today announced significant additions to its suite of Unified Communications solutions at Lotusphere, IBM's annual user conference for Lotus software. The new applications expand Avaya's established portfolio of solutions for the Lotus platform and extend the company's strategy to change how businesses deliver strategic communications and collaboration tools to workers wherever they are, on any network, platform or device. Avaya is a global provider of business communications applications, systems and services.

    Avaya Unified Communications solutions for Lotus Sametime, Lotus Notes and Lotus Domino currently include multiple applications, such as unified messaging, speech access to Lotus Notes email messages, calendars, directories and communications functions, and multi-party, click-to conference for Lotus Sametime. The solutions announced today represent integration with the most current versions of Lotus solutions in addition to extending Avaya's voice communications deeper into the Lotus collaborative environment.

    "Avaya's Unified Communications strategy focuses on enabling end users to access all their communications capabilities in a coordinated way, from wherever they may be located and from whatever device they may be using," said Eileen Rudden, Avaya vice president and general manager, Unified Communications. "Lotus Notes and Lotus Sametime are among the most popular PC applications in use by businesses today. Avaya is happy to work with industry leader IBM to provide Lotus Sametime and Lotus Notes users with integrated experiences for office and mobile telephony, voice and video conferencing, and voice messaging. By incorporating these powerful communications capabilities into business applications, Avaya and IBM are helping customers achieve enhanced customer responsiveness and efficient corporate management, the benefits of Intelligent Communications."

    Avaya is introducing three Unified Communications solutions, which will be on display at Lotusphere along with other advanced, integrated Avaya IP communications solutions for Lotus Notes and Domino and Lotus Sametime:

    o Avaya Meeting Exchange for IBM Lotus Sametime extends the value of thelatest version of IBM's platform for secure, scalable and proven instantmessaging and Web conferencing. By integrating Avaya's market-leadingaudio conferencing capabilities, the solution provides users with addedcollaboration capabilities, including multi-party click-to-conferencefrom Lotus Notes and Lotus Sametime contact lists. In addition, AvayaMeeting Exchange integrates with the Web conferencing in Lotus Sametimeto offer meeting participants a single, unified interface for both audioand web conferencing. Workers can see web and audio presence, includingwho is speaking, and they can manage audio and web conferencing inreal-time -- mute noisy lines, disconnect participants or dial out tonew participants -- making it easier and more cost-effective forbusinesses to collaborate. The solution is available globally.

    o Avaya IP Softphone support for IBM Lotus Sametime provides workers withaccess to advanced enterprise communications capabilities from thefamiliar Lotus Sametime interface on their PC or laptop. The solutionenables users to click-to-call from their Lotus Sametime client andcontact list and includes features such as transfer, hold and directoryaccess, which can be easily accessed onscreen. Conferencing for up to 6parties can be launched with the click of a mouse. The solution will beavailable globally in February 2007.

    o Avaya Modular Messaging 3.1 is the newest release of Avaya's highlyscalable, standards-based messaging system. The solution can bedeployed in either a traditional configuration, with voicemails kept ona separate Avaya messaging application server, or in a unifiedconfiguration where Lotus Domino customers can store both email andvoicemail messages on their Lotus Domino email server. When used withAvaya one-X Speech, users have hands-free, eyes-free, speaker-independent speech access to email, voice mail and calendar from anyphone. In addition, speech access enables workers to place one-on-oneor multi-party conference calls by simply telling the system to dialpeople from the user's Lotus Notes contacts list or co-workers from thecorporate LDAP directory. This raises productivity and lowers trainingcosts by allowing users to manage voice communications from theirfamiliar Lotus Notes client or an intuitive speech interface. Thesolution will be available globally in February 2007.

    The Via Group, a Houston-based systems integration consulting company, uses Avaya Modular Messaging integrated with their Lotus Domino message store. This enables workers to see all messages -- email, voice mail and fax -- from the Lotus Notes client on their desktop or laptop for easy management and response. In conjunction with the solution, The Via Group uses Avaya one-X Speech Access for easy management of Lotus and Avaya productivity and communications tools, including calendars, email, voice mail, fax, calling and directories, from any phone, any time, without the need for cumbersome and distracting touchtone codes.

    "Avaya unified communications solutions have enabled us to be extremely accessible to our customers and flexible with our workforce," said David Carswell, president of The Via Group. "In addition to providing our customers and prospects with ready access to sales and engineering experts through the 'find me, call me, notify me' features, we also have easy speech access to all of our messages -- voice, email and fax -- along with our calendars and contacts. Once you have this capability, it's hard to imagine doing business without it."

    Avaya and IBM deliver comprehensive solutions that combine advanced communications software and infrastructure with consulting and implementation services that help customers to achieve rapid return on investment, reduced operational risk, and improved business performance.

    About Avaya Unified Communications Solutions

    The solutions announced today are part of the family of Avaya Unified Communications editions. These solutions give businesses the flexibility to deliver the right applications to the right devices for various segments of workers with different communications needs, to help employees improve productivity wherever they are conducting business. The editions include:

    o Unified Communications, Essential Edition for office-based users whoneed advanced IP telephony and messaging support and basic conferencingfunctionality;

    o Unified Communications, Standard Edition for mainstream users whobenefit from advanced mobility tools including unified office and mobilecommunications tools across all major mobile platforms;

    o Unified Communications, Advanced Edition for users who gain acompetitive advantage by collaborating with large teams using integratedvoice, presentation, and "whiteboard" sessions;

    o Unified Communications, Professional Edition for strategic communicatorswho take advantage of video communications and speech recognition,including high-definition video conferences and voice-driven access tomessages and other personal applications.

    About Avaya

    Avaya Inc. designs, builds and manages communications networks for more than one million businesses worldwide, including over 90 percent of the FORTUNE 500(R). Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.

    Driving the convergence of voice and data communications with business applications -- and distinguished by comprehensive worldwide services -- Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com/.

    IBM, Lotus, Notes, Domino and Sametime are trademarks of International Business Machines Corporation in the United States, other countries or both. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

    Source: Avaya

    CONTACT: Media Relations: Mary Thiele, +1-908-953-6152, mthiele@avaya.com

    Web site: www.avaya.com/

    Related Thomas Industry Update Thomas For Industry

    Mindtree partners with Conversable to transform customer conversations | killexams.com real questions and Pass4sure dumps

    Date: 08-09-16

    Mindtree and Conversables partner to helps to connect customers through automating intelligent conversations by bot technology.

    The partnership promises to carry out improved customer service through automated chat bot technology. Chat bots enhances ecommerce, facilitates customers to receive a faster response from brands. It is more relevant to contextual conversations. It is better than searching on websites, finding and downloading apps. Consumers can simply message their request to a company or organization for quick solution with no wastage in times, calls or into a call center.

    The digital transformation technology and conversation platform creates intelligent, on- demand, automated response flows through one to one conversations in any messaging channel. Devices such as digital transformation consulting services and data integration capabilities along with groundbreaking chat bot assure new technology.

    The user experiences and brand engagement through messaging are re-imagined by The Conversable SaaS- based platform. The intuitive interface allows fast deployment of conversational experiences through the messaging platforms and voice applications that are relevant to a brand’s customers. This includes Facebook, Twitter, SMS, Amazon Echo, Slack, Kik, and more.

    Many enterprise chat bot solutions can be unresponsive or lead to erroneous interactions. In an effort to solve these challenges, Conversable to leverage Mindtree’s in-depth digital knowledge and domain expertise to standardize backend systems integration. Through Mindtree’s development and implementation of cost-effective application programming interface (API) strategies, the partnership reduces the friction of adding ecommerce functionalities to existing systems and enable more intelligent messaging.

    Most of the chat bot solutions be unresponsive or lead to erroneous interactions. The aim to overcome these issues is through in-depth digital knowledge and domain expertise to standardize backend systems integration. The development and implementation of cost-effective application programming interface (API) strategies help in reducing the friction of adding ecommerce functionalities to existing systems and enable more intelligent messaging partnership.

    Paul Gottsegen, Chief Marketing and Strategy officer at Mindtree said, “Companies seeking a competitive edge in today’s era of conversational commerce must implement modern communication technologies that deliver brand-defining, transparent customer experiences”. “Convers able is at the forefront of this revolution to transform the way Global 2000brandsinteract with their customers.”

    Ben Lamm, Co-Founder and Chief Executive Officer at Conversable said, “Without an integrated back-end, enterprise chat bots are just basic bots which won’t meet customers’ expectations or drive meaningful business impact to a brand. Mindtree and Conversable align perfectly on this point of view, which makes this great partnership”. “Together, we will empower brands to reach their full potential and better understand their customers through conversational engagement.”

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