Keeping your drivers up-to-date is very important. Although Optional Updates do update some of the drivers, some require you to obtain the driver manually from the manufacturer’s website. In this article, they are going to see how you can download Printer Drivers and Software for Canon, HP, Epson, Ricoh, Brother, Panasonic, Lexmark, and OKI Printers

To obtain Printer Drivers and Software for Windows 11/10, they need to visit the website of the manufacturer. They have listed below where to obtain printer drivers and software for Canon, HP, Epson, Brother, Panasonic, Lexmark, and OKI Printers.

Download Canon Printers Software & Drivers

Let us talk about one of the biggest Printer manufacturers, Canon. Follow the given steps to install the driver.

1. Go to support.canon.com.
2. Type the product name and hit Enter.
3. Click on DRIVERS & DOWNLOADS.
4. Now, obtain the driver.

If you want to install the Cannon Printer software, click on the Software tab, and obtain the one you need.

Once the driver is downloaded, just double-click on the driver and follow the on-screen instruction to install it on your computer.

Download HP Printers Drivers and Software

Next up, they have HP Printers. To obtain the driver for your HP Printer, all you need to have is knowledge about your model number and a decent Internet connection. Follow the prescribed steps to obtain the driver.

1. Navigate to support.hp.com.
2. Enter the Model number and click Submit.
3. Expand the option you want and then obtain its software.

After downloading, just run the installation media, follow the on-screen instructions and install it.

Download Epson Printer Drivers & Software

Follow the prescribed steps to obtain Epson Printers drivers and software.

1. Go to epson.com.
2. Enter the Model Number and click Search.
3. Now, expand the options and obtain the driver.

If you want to download Epson Connection Utility, go to epson.com/Support.

After downloading the required setup files, you should, double-click on the package and install it on your system.

Download Ricoh Printer Drivers

To obtain Ricoh Printer drivers, follow these steps.

1. Navigate to ricoh-usa.com
2. Use your Model Number, Product Category, etc.
3. Download the driver for your printer.

Download Brother Printer Drivers and Software

To obtain Brother Printer drivers, follow the prescribed steps.

1. Navigate to support.brother.com.
2. Use your Model Number to search for the drivers. You can also search by the Product Category.
3. Now, obtain the driver for your Operating System.

Finally, follow the normal installation package to install the driver on your system.

Download Panasonic Printers Drivers and Software

Next up, they have Panasonic Printers and steps to update its drivers.

1. Go to Panasonic.net.
2. Click on your Model Number from the given catalog.
3. You will be redirected to the driver obtain page, just obtain the driver or the software of your choice.

Once the software is downloaded, double-click on the installation package and install it on your computer.

Download Lexmark Printers Software & Drivers

For Lexmark Printers, you need to visit lexmark.com. Then enter the model number in the field and click on the Free Drivers & Downloads button. Now, click on the driver or utility you want to download, sign the agreement and you will be good to go.

Download OKI Printers Drivers and Software

If you have an OKI Printer and you want to obtain its software & drivers, visit oki.com. Now, from the list of products, select yours, and then select the Model Number. Finally, select your Operating System and obtain the driver and software you want. After downloading, you should open the File Explorer and go to Downloads to install that driver on your system.

That’s it!

Read: Where to obtain drivers for Windows 11/10

How do I install Printer Drivers in Windows 11?

You don’t have to manually install the Printer Driver, when you add your Printer, it gets automatically installed. To add a Printer to your Windows 11 computer, you need to follow the prescribed steps.

1. Open Settings.
2. Go to Bluetooth & devices > Printers & scanners.
3. Click Add device and add your printer.

If you have an older printer, it might not be listed there. So, you need to click on the Add manually button and enter the details to attach your printer.

If you have a printer device driver setup file, you need to simply run it and the installation will take place as usual.

Where does Windows store Printer drivers?

Open Windows Settings > Bluetooth & devices > Printers & scanners and scroll down to Related Settings and click on Print server properties. Next, go to the Drivers tab to check if your printer is listed. Select the driver and then click on Properties. In the Driver Properties box that open, you will see its installation path to the particular driver.

How to update Drivers in Windows 11/10

Keeping the Drivers up-to-date is a good practice that they all should do. It will usually stop any kind of compatibility issue. To update the driver, try using a free driver update software or check Windows Driver & Optional updates. You can also use the Device Manager to update the drivers.

Also Read:

Software developed by ETH Zurich employees

Software coded by PhD students, post-doctoral researchers, professors or other employees of ETH Zurich during the course of their employment and in accordance with their duties must be distributed in the name of "ETH Zurich". The institute or the research group shall be responsible for distributing the software through obtain portals, for the quality of the software and for compliance with ETH Zurich guidelines.

The source code and the webpage must at least include the following copyright notice: © [year of first distribution] ETH Zurich

Other examples of copyright notice:

• ©2016-2021 ETH Zurich
• ©2016-2021 ETH Zurich, name of coder 1, name of coder 2, etc.
• ©2016-2021 ETH Zurich, name of coder 1, name of coder 2, etc.; D-​XXXX; Name of Institute; Name of Professorship

Please note that the coders may waive their right to be named.

Software Downloads

Adobe Acrobat Reader

Adobe Acrobat Reader is Adobe's free reader for PDF files. 

BigFix

Academic Technology installs BigFix on supported computers that are purchased through the University Purchasing Department.  If you need BigFix installed on your University-owned and supported computer, please contact the Technology Help Desk at x5700 to make a request.

Google Chrome is Google's web browser. 

Mozilla Firefox ESR

Mozilla Firefox is Mozilla's web browser.  Academic Technology recommends the "ESR" version of Firefox, which has a longer development cycle than the "standard" Firefox.

Qualtrics

SCU has a site license for student, faculty, and staff access to Qualtrics, a comprehensive online survey tool. To enroll yourself, go to the Qualtrics tile in your MySCU Portal. Follow the prompts to setup up your account. If you already had a free Qualtrics account using your SCU email, say yes to merging the accounts together when prompted during the setup process. Qualtrics quesitons can be directed to technologytraining@scu.edu.

SmartPrint

SmartPrint is the Santa Clara University branded student print system. All SCU students are free to use SmartPrint, as well as, Staff and Faculty. Guests of the university may also use SmartPrint after they have created a guest printing account.

SentinelOne - Campus Computers

SentinelOne is their anti-malware / antivirus software for both Windows and Apple computers.

SPSS

SPSS Statistics is a software package used for statistical analysis.  The license covers CURRENT faculty, staff and students only. 

To access and obtain the software, you will be required to login with your network ID and password.

How To Video

Supported Software

Academic Technology and Information Technology support the following software applications providing installation support, troubleshooting problems, and training.

Any software not listed below will receive their best effort support, however they cannot guarantee a successful resolution for any problem with unsupported software. In some cases, they may need to refer the customer to an outside vendor which may result in a "time and materials" fee to troubleshoot unsupported software. Please contact the Technology Help Desk at (408) 554-5700 (x5700 from on campus) for more detailed information.

For University owned computers, supported software is available through a number of avenues. A number of the applications can be downloaded from either the web site, or directly from the application vendor's web site. Some may require a departmental purchase for software that is supported, but not provided. 

Genesys recognized as a worldwide leader for general-purpose conversational AI

SAN FRANCISCO, December 04, 2023--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment. The global market intelligence firm recognized the strength of Genesys AI for its extensive conversational and generative capabilities, which help organizations transform customer and employee experiences.

"Genesys is consistently delivering AI innovations and deepening the native capabilities within their experience orchestration platform, Genesys Cloud," said Olivier Jouve, executive vice president and chief product officer at Genesys. "We believe worldwide recognition from the IDC MarketScape validates the strength of their strategic roadmap focused on accelerating the delivery of conversational, predictive and generative AI solutions to help every brand drive loyalty and business outcomes through superior customer and employee experiences."

Customer demand for the company’s capabilities has risen with the number of organizations deploying three or more native Genesys AI solutions increasing more than 8X year-over-year in the second quarter of its fiscal year 2024 (May 1–July 31, 2023) alone.

According to the IDC MarketScape report¹, "Genesys provides a broad range of conversational AI and other features for customer support, workforce engagement, sales and marketing. Over the past few years, it has also been steadily acquiring and building AI capabilities that are now embedded across its platform."

The IDC MarketScape report¹ also noted organizations should "consider Genesys if you are looking for a cloud-based enterprise conversational AI platform that works across the customer and employee experience to provide features such as agent assist, self-service question answering, automated outreach and predictive call routing."

Story continues

The IDC MarketScape measures success across two categories: capabilities and strategies. A vendor’s position reflects its current capabilities, menu of services, how well those services are aligned to customer needs and how well a vendor’s strategy aligns with what customers will require in three to five years.

The report¹ highlighted additional key strengths for Genesys, including the company’s strong partner network. IDC MarketScape stated, "Genesys has a large network of integration, implementation and sales partners that help it support a wide variety of organizations."

"Over the past few years, Genesys has been delivering on its commitment to infuse AI throughout its contact center as a service offerings — building, acquiring, and incorporating new AI-powered features into a single framework with Genesys Cloud," said Hayley Sutherland, research manager, conversational AI & knowledge discovery at IDC. "With a focus on features that can enhance ease of use, Excellerate efficiency and increase both customer and employee satisfaction, Genesys is helping customers to quickly gain return on investment from conversational AI and is well-positioned to take advantage of the latest advances in generative AI and large language models."

To learn more, obtain the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2023 Vendor Assessment (doc # US49988023, November 2023).

About IDC MarketScape

IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of information and communications technology (ICT) suppliers in a given market. The research methodology uses a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

About Genesys

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of their cloud, digital and AI technologies, organizations can realize Experience as a Service®, their vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive and hyper-personalized experiences to deepen their customer connection across every marketing, sales and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology into a modern revenue velocity engine, Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.

©2023 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud EX, GCXNow and Experience as a Service are trademarks, service marks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.

¹IDC, IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment, Doc #US49988023, November 2023

View source version on businesswire.com: https://www.businesswire.com/news/home/20231204874433/en/

Contacts

Media Contacts
Lauren Baca, Genesys
lauren.baca@genesys.com

Method Communications
genesys@methodcommunications.com